Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Cookeville / Carthage / Smithville / Woodbury
Our Google Reviews
(931) 528-9292
4.9
(154 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Cookeville / Carthage / Smithville / Woodbury we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a great experience with SERVPRO of Cookeville! Nathan, Brent, and Noah were professional, efficient, and incredibly helpful throughout the entire process. They were courteous, knowledgeable, and made what could have been a stressful situation much easier to deal with. They worked efficiently, answered our questions, and made sure everything was taken care of properly. We really appreciate the hard work and excellent service from all three of them. Thank you, Nathan, Brent, and Noah, for taking such good care of us! Highly recommend SERVPRO of Cookeville.

Amanda Swam

I was very pleased with the quality and efficiency of the work I received with ServPro of Cookeville. Nathan, Lonnie, and Brent were very knowledgeable and went right to work. They came when they said they would and that was appreciated. Thank you guys so much! I would highly recommend ServPro to everyone!

Phillis Jolley

great company and better people!

Stevie Hedgecoth

Austin and Lonnie did a great job on our restroom mitigation project. Highly recommend.

Scott Branch

They were very prompt and helpful in a stressful time. They were all kind personable and professional. Brent even took the time to sweep up a mess he didn’t make . Lonnie and Nathan were great to work with too.

Lauren Sparks Rice

Austin, Dakota, Lonnie, Josh were great and kept in communication with me at all times and helped remain professional and accommodating during a difficult situation. Cookeville location

D B

Yet again, third visit, has Austin and Lonnie showed up and exceeded my expectations! One thing is for certain if servpro is showing the same commitment in all of their services I do not think anyone will be dissatisfied. J.S. contractor/ manager!

Jordan Seber

We had a good experience with our local ServPro. The guys that came out - Austin, Lonnie, Josh S, Josh J and Nathan were thorough and helpful. Thanks!

Kristina Tosh

My basement flooded and Servpro of Cookeville was called by my insurance company and they were right on it from drying the basement out to ripping out the damage and getting a pod and it all loaded up. Josh S, Josh J, Nathan, Brenton, Austin and Lonnie went above and beyond to make our experience great.

jeff hagan

About Us

Our SERVPRO of Cookeville team is here for you when disaster strikes. The stress and strain that you experience when your home or business is negatively affected by fire damage or water damage can be difficult to handle, and we understand. Our goal is always to stand with you and get you back to normal as soon as possible.

Here at SERVPRO of Cookeville, our specialties are the cleanup and restoration of residential and commercial property after smoke and fire damage or water damage, and we take special pride in our expertise when it comes to biohazard cleanups and mold mitigation and mildew removal from your home or business.

We’re proud that our staff is highly trained in property damage restoration. From their initial training at the SERVPRO corporate training facility to maintaining their IICRC-industry certification, you can always be assured that our staff stays equipped with the latest information and technology necessary to professionally restore your property. We are a proud partner in a nationwide system of qualified franchises, and our team is comprised of local employees who know and understand our community here in the Upper Cumberland, and no damage is too large or too small for SERVPRO of Cookeville.

Call us today to schedule service for your home or business.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Phillip Lee Craighead
Phillip Lee Craighead
Owner of SERVPRO of Cookeville / Carthage / Smithville / Woodbury

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test