Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Chattanooga
Our Google Reviews
(423) 326-1406
4.6
(312 reviews)

Service Areas

Chattanooga, TN | Harrison, TN | Ooltewah, TN | East Brainerd, TN | Collegedale, TN | Apison, TN | Tyner, TN | Lakesite, TN | Birchwood, TN | Lookout Mountain, TN | Ridgeside, TN | East Ridge, TN | St Elmo, TN | Signal Mountain, TN | Hixson, TN | Red Bank, TN | Soddy-Daisy, TN | Sale Creek, TN | Middle Valley, TN | Walden, TN

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Chattanooga we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Haley and Sammy were both great to work with! They were always professional, prompt, knowledgeable and kept us informed throughout the process! Thank you for making the process seamless!

Katie Wilson

The SERVPRO team literally went the extra mile (or 500 miles, rather) to help us, and went above and beyond to make everything as easy as possible. Their service and communication were excellent every step of the way, each and every day. If our basement ever floods again (and I'm really hoping it doesn't), I won't hesitate to go through SERVPRO again. Thank you, Dusten, Hailey, and Jesus!!

Dan Milligan

Quick response to get cleaned up and dried. The team was very efficient and professional. The rebuild smooth and seamless. We were able to get it all done without having to lose any time taking care of patients. I would definitely recommend ServPro to make like it never happened.

Patrick McCarver

My first experience with Servpro was following significant water damage in my home. They provided excellent service from the initial phone call and throughout the entire job. Technicians were friendly, professional, and meticulous. They left everything spotless when the work was finished. Because I had such a great experience, I contacted them again when I needed a drop ceiling cleaned. Again, they responded quickly and did excellent work. They will be my first call every time.

Gretchen Turner

We had a lightning strike and lost our house to a fire. The firemen were able to save the detached garage, however it sustained damage. Matt had great communication and Tim was very professional and enclosed the garage and repaired the door in a very timely manner. We appreciate their timeliness, kindness and compassion in a tough time.

chris smith

Matt and Greg have been outstanding so far in the early stages of restoring our home after lightning induced fire. They have been on site multiple times, and quickly brought in needed equipment to mitigate further damage to home and furnishings. Both Matt and Greg have communicated with us frequently, keeping us updated on upcoming plans. We are very pleased with Servpro so far, and would strongly recommend them.

Alan Crews

Tevin and Aiden were very informative and professional.

Dana Marcus

Our experience with ServPro has been wonderful. Tevin in particular has gone above and beyond to ease our concerns in a stressful situation and explain every step of the process. He has been so communicative and kind. Highly recommend!!!

Lauren Kelly

Servpro was excellent! Tevin and Aiden were wonderful and executed everything perfectly! We are grateful! Both of them are fantastic

Whitney Johnston

About Us

Who is SERVPRO of Chattanooga?

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Our Team Cuthbertson SERVPRO story began with our first franchise purchase in 2008 during one of the worst economic recessions of our time.  Today, we operate 16 franchise locations across three markets ranging from Tennessee to Florida.

As a forward-thinking company, we make every effort to provide a fantastic experience for our customers. Our mission is to restore property and peace of mind through compassionate service while creating value for our clients. 

We are proud to be a part of our local and surrounding communities and value your trust in us as your local disaster restoration company. In honor of that trust, we take pride in our IICRC-industry-certified technicians. Education and training are a top priority here - each of our technicians is trained with advanced technology and integrated equipment, and our capabilities include both large and small losses. Rest assured that our staff is outfitted with the knowledge to restore your property, and with a nationwide system of qualified franchises, no damage is too large or too small.

What Does SERVPRO of Chattanooga Do?

SERVPRO® of Chattanooga has been serving the community for 15 years. We understand the stress and worry that follows an emergency and the resulting damage. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Not only do we specialize in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage, but we also perform biohazard cleanups, mitigate mold and mildew from your home or business, and have highly advanced technology and equipment for specialized cleaning services including deodorization and duct cleanings.

Whether your property is in Chattanooga, Red Bank, Soddy Daisy, Hixson, Harrison, Ooltewah, or surrounding areas, our technicians and response crew work around the clock, 7 days a week, 365 days a year. When you are faced with a disaster, large or small, let SERVPRO® of Chattanooga be the company you call.  Our crews are ready to respond, assess, and begin working immediately.

If you would like to schedule service for your home or business, please call today!

Jeffrey Cuthbertson, Mason Thornton, Michael Joseph, Blackbriar Investors
Jeffrey Cuthbertson, Mason Thornton, Michael Joseph, Blackbriar Investors
Owners of SERVPRO of Chattanooga

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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