Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Campbell, Claiborne, Scott, and Union Counties
Our Google Reviews
(423) 562-7378
4.7
(16 reviews)

Service Areas

LaFollette, TN | Speedwell, TN | Harrogate, TN | Oneida, TN | Tazewell, TN | New Tazewell, TN | Jellico, TN | Caryville, TN | Jacksboro, TN | Huntsville, TN | Deerfield Resort, TN

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Campbell, Claiborne, Scott, and Union Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I called them about a possible roof leak and mold in my very pregnant daughters house. He was there the same day to check out the area. Gave us good honest advice

Nephateria Bean

I called earlier this week and he was able to come out today even though he had a busy week. He was so helpful and we wouldn’t go to anyone else if we have problems in the future!

Courtney Emerson

Had water pipes in my ceiling rupture. Serve pro came in and cleaned everything up and hauled off my damaged items. Jim was great, always responded to my calls/text. Very nice people!

Bridget Long

They folks were very easy to work with and courteous. They came in got started and finished. They cleaned up and left things in as good a shape as before they started.

Terecia Taylor

They did a great job. Very friendly and professional.

Janice Long

They was quick with the response prices was awesome and the team are all great people. They did awesome work. Would recommend 10 out 10.

Jonathan Long

Called one day and they came out the very next day and did an excellent job. They cleaned my air ducts which were extremely dirty and dusty! The work crew was professional and trustworthy! The management was very professional and easy to work with. I will definitely be using this bunch for any similar needs in the future!!

Jacob Moses

Jim and his team responded quickly to my home to clean up water when my supply line on the master bathroom toilet burst. Water flooder my master bedroom, master bathroom, living room, and basement.

Sheena Cupp

My mom lives in a rural area with an old septic system. The drain to septic was compromised by tree branches and caused sewage to flood into the basement. The servpro team was very helpful and professional. It was a very tough dirty job but they got everything better than it was before. Alexis and her partner were very good and Jim was kind enough to help accommodate certain needs we had.

Kaara

About Us

At SERVPRO® of Campbell, Claiborne, Scott, and Union Counties, we understand how stressful property damage can be and the disruption it can cause. Our goal is to restore your home or business to pre-loss condition quickly and efficiently and with minimal disruption to your family, customers, and employees.

Our technicians are highly trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. They are required to undergo rigorous and continuing education and training to stay current with technological advancements and industry best practices.

Franchise owners, Jim and Dania Williams are committed to providing the highest level of service and support to all of the customers they serve. As trusted restoration professionals, you can rely on SERVPRO® of Campbell, Claiborne, Scott, and Union Counties to restore your property damage, “Like it never even happened.”

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James J. Williams II, Dania M. Williams

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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