Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of South and West Charleston
Our Google Reviews
(843) 823-7400
4.9
(162 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup and Backup Restoration in South and West Charleston

A sewage backup is more than a mess. Contaminated water carries bacteria, viruses, and hazardous materials that put your household or workforce at immediate risk. SERVPRO of South & West Charleston responds 24/7 with the training, equipment, and protocols to contain the damage and restore your property safely.

What Our Sewage Cleanup Process Covers

Our IICRC-certified technicians follow established industry standards on every job. That means proper containment, extraction of contaminated water, antimicrobial treatment, structural drying, and complete odor removal. We handle sewer line backups, toilet overflows, septic system failures, and any Category 3 water intrusion from start to finish.

Why Sewage Cleanup Requires Professional Equipment

Raw sewage cannot be addressed with household cleaning products. Without proper extraction, sanitization, and drying, contaminated materials compromise air quality, damage your structure, and create long-term mold problems. Our team uses commercial-grade equipment and proven protocols to make sure nothing gets missed.

Insurance Support for Sewage Damage in Charleston

Sewage damage is often covered under standard property insurance policies. We work directly with your provider to document the damage, communicate what is needed, and keep the claims process moving so you can focus on getting back to normal.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I really value Tyler. He is efficient but his personal touch is what sets him apart. It really shows that he cares about his clients and their situation. I would absolutely refer him to family and friends!

Aaron Holley

Tyler is awesome, knowledgeable, and very responsive. He is the go to guy for disaster restoration!

Kyle Hudson

Tyler is a pros pro. I could not recommend him enough. I’ve recommended him to all of my family and friends! 10/10

Jake Cerota

We came back in town to find our AC dehumidifier had leaked water into master bath. Covered in mold from a closed door. A NIGHTMARE. SERVPRO sent guys out and performed a miracle! Highly recommend 👍💪. Susan

susan david

Tyler is incredible to work with!

Anna Martin

Tyler was a great help on a dark day!

Joshua Fordham

Tyler is awesome! Serv Pro is lucky to have him!

Courtney Bolus

Found mold growing overnight and emailed to ask about availability. Tyler replied the very next morning and was able to pop in, give an assessment and schedule treatment. He educated me on mold and insulation to better home prevention.

Abby Duran

Spoke with Tyler at Servpro and he was great to deal with. Friendly, knowledgeable, and took the time to answer my questions without any pressure. If you get the chance to work with him, you’re in good hands!

Catherine Taylor

About Us

SERVPRO of South & West Charleston is one of the many franchises under the umbrella of Team SPG which includes franchises throughout the greater Los Angeles area, San Diego area, Miami area, Atlanta area, Nashville area and Charleston area.  Our franchise has the training, equipment, and expertise to handle your emergency restoration and reconstruction needs no matter how small or large. As a locally owned & operated business, we provide 24-hour emergency service and are dedicated to responding immediately with white glove service to all commercial and residential needs. Our goal is to help minimize the interruption to your life or business and quickly make it "Like it never even happened." SERVPRO of South & West Charleston specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage and can mitigate mold and mildew from your home or business and can handle all reconstruction after the Emergency Service. Our staff is highly trained in property damage restoration with the proper IICRC standards. 


Our team has over 30 years of experience in restoration/mitigation and construction. Our team of technicians and office staff that share the same passion of outstanding customer service and support and over the last decade SERVPRO ofSouth & West Charleston has completed hundreds of water, fire, mold, storm, and commercial restoration jobs in and around the community. We proudly have been franchise of the year in the past! "We are always here to help!"

SERVPRO Flag
Justin & Brandon Bisig, Carl S. Perazzola, Manuel T. Corral, Darryn Barber, OSS Orangewood Private Equity Group

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test