Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Greater Northern Charleston
Our Google Reviews
(843) 552-1226
4.9
(262 reviews)

Service Areas

Dorchester, SC | Charleston, SC | North Charleston, SC | Goose Creek, SC | Hanahan, SC | Ladson, SC | Moncks Corner, SC | St. George, SC | Ridgeville, SC | Harleyville, SC | Grover, SC | Park Circle, SC | Whitesville, SC | Summerville, SC

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Greater Northern Charleston we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Stephen and JP did a great job -they were polite, efficient and explained all aspects of the services completely -I would highly recommend !

Deborah Stine

Dealing with an overflowing bathtub and the resulting flood damage is incredibly stressful, but Servpro made it manageable. John and JJ arrived to handle the cleanup and mitigation—they were both deeply knowledgeable, professional, and reassuring. I’m so thankful for their excellent and courteous service during a chaotic situation!

Crystal Pittman

JJ did an amazing job at my place, I like the way he was progressing and taking time for me in the jobs, unlike other people he maybe slow but he works hard

Floor Chicken

Very friendly and easy to work with

Paul Dehart

JJ did such a great job helping me he was this tall guy that kinda scared me at first but after meeting him he just smiles too much but he works good with the team, I’m just a gnome looking guy but I mean this job these people do is great. And also wanna thank Servpros team as well.

John The gnome

JP and Stephen gave awesome customer service for my water damage in my house. They communicated with me through every step of the demolition. I appreciate their great customer service!! Job well done!!

Quinteria Mazyck

Todd and Ezekiel showed up on time and with short notice. Always friendly, professional, and organized. Our company has worked with these two time and time again and as long as they’re around we will be as well

john jones

Todd and Ezekiel did an outstanding job from start to finish. They were professional, courteous, and took the time to make sure everything was done right. Their attention to detail and commitment to quality really stood out, and they made the entire process smooth and stress-free. I truly appreciate their hard work and would absolutely recommend SERVPRO to my family and friends. Great service all around!

Abraham Kemmerlin

I can't say enough good things about Stephen, Tori, and the entire SERVPRO team. From the very beginning, they were professional, knowledgeable, and genuinely cared about helping us through a stressful water damage situation. Stephen took the time to explain every step of the mitigation process, answered all of our questions, and made sure we understood what was happening and what to expect next. Tori was equally amazing—always responsive, organized, and compassionate, making a difficult situation much easier to navigate. Working with the management team has also been fantastic. Their communication, professionalism, and willingness to keep us informed throughout the entire process gave us confidence that our home was in good hands. It's clear they truly care about their customers and stand behind the quality of their work. The crew arrived on time, treated our home with respect, worked efficiently, and kept everything clean throughout the process. Their communication was excellent from start to finish, and it was clear they take pride in both their workmanship and customer service. When you're dealing with unexpected damage to your home, having a team you can trust makes all the difference. I highly recommend Stephen, Tori, the management team, and everyone at SERVPRO to anyone who needs restoration services. Thank you all for your professionalism, honesty, and outstanding customer care.

Nick Nastasi

About Us

SERVPRO of Greater Northern Charleston understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Serving North Charleston, Ladson, Summerville, Moncks Corner, Charleston, and the surrounding areas, we specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. Here in the warm and humid Charleston climate, mold and mildew are prevalent and our crew is able to remediate these issues for you as well.  After we have stabilized your property our construction team steps in and puts it all back together.

In addition to regular training provided by our our corporate SERVRPO facility, our crew also regularly attends local and regional training, and maintains IICRC-industry certifications.  You can rest assured our staff is equipped with the knowledge to restore your property no matter the size or type of loss. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Greater Northern Charleston.

As a franchise we have been locally owned and operated by Brandon and Liz Ferm since 2006 and we love serving the Lowcountry communities.  Our staff, in the office and in the field, are committed and trained to take care of your mitigation needs for your business and home.  

If you would like to schedule service or need help determining what steps to take to begin recovering from a damage to your home or business, please feel free to call anytime.  We have a manager answering the phones 24/7 so you never have to wait on and answering service.   We are always here to help. 

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Brandon C. & Elizabeth L. Ferm
Brandon C. & Elizabeth L. Ferm
Owners of SERVPRO of Greater Northern Charleston

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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