Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of East Bay, Newport
Our Google Reviews
(401) 847-8145
4.8
(25 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup in East Bay & Newport



Sewage backups are Category 3 losses and should be treated as a health emergency, not a do-it-yourself mop job. SERVPRO of East Bay/Newport handles toilet overflows, blocked lines, and contaminated water for homes and businesses across East Bay & Newport with trained cleanup practices and professional equipment.



Protect People First



Keep occupants and pets away from the water and avoid fans that can push contamination into clean rooms. Our team extracts wastewater, removes damaged porous materials when required, sanitizes affected surfaces, and dries the structure thoroughly so the space can return to safe use.



Local Black-Water Response



From residential bathrooms to commercial restrooms and lower levels, prompt professional sewage cleanup reduces the chance of lingering contamination and secondary damage across East Bay, Newport, and nearby Rhode Island communities. Contact SERVPRO of East Bay/Newport as soon as a backup is discovered for emergency sewage cleanup in East Bay & Newport. Local crews keep communication clear from the first inspection through the final walkthrough.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We recently suffered serious fire, smoke and water damage to a house we own in Middletown RI. We were fortunate enough to have selected Servpro of Newport and Bristol Counties for clean-up and mitigation of the substantial smoke and water damage. The team was on site, in force, within a couple of days. The crew was remarkably organized, efficient and highly communicative as to the process and what we were facing ahead. We greatly appreciate the team's professionalism and highly communicative approach, having never dealt with this kind of loss. Our many thanks and gratitude to Trai, Devon and Elias and the entire crew for their professionalism, diligence, work ethic and remarkable mitigation work and results. Great team. Great people.

Laurance Yahia

Trai Collins and his team did a great job when a pipe leak damaged my basement. It took a few days and they left the place immaculate each day and were very careful to look for mold and other damage before finishing up. I highly recommend Trai.

Mike Rogers

Really appreciate of the rapid response to my inquiry. Chris was helpful and communicative with a kind demeanor. Thanks so much ServPro.

Kerry Clougher

Servpro responded promptly in our emergency situation with a leaking pipe and Chris Nardone managed everything wonderfully. Their communication was professional and very friendly, overall we had a very good experience and are grateful for the thorough work and quick help in a difficult situation. Thank you, and the whole team of Servpro!

Clemens Teufel

Excellent service. Responsive. Honest, processing credits promptly for work not performed. Would recommend them to anyone.

jonathan frank

I want to express my gratitude to the entire Servpro team. Every single member of the team involved were great. They did an amazing job and turned a stressful experience into a pleasurable one. I can’t thank you all enough for taking such good care of my home. I will absolutely recommend Servpro!!

Melinda Jordan

The crew that came here, very experienced knew exactly what to do, followed my wants and desires to the letter. They were on time, they completed in the estimated time, were courteous, and showed respect. I highly recommend these two. 👍🏻

Kodoze Lonski

Chris of Newport Servpro came to help us out with a flood in the basement, as per Chubb’s suggestion. He was prompt, courteous and very helpful towards all aspects of the cleanup, including next steps for mold prevention. Have to give Chubb credit too as Servpro is the best company to call in the event of home damage (water) emergencies. He is in my contacts and now and will be the first call in the event of future needs. Thanks Chris and Servpro! Best, Jody

Jody Kuss

When your house gets destroyed by a broken hot water pipe that ran for at least 2 days,a company like Servpro of Newport is a blessing. I was first contacted by Trai Collins a manager, his crew supported by Elias and Oscar handled moving our possessions into a POD then took care of our mold issues. We are far from ready to move in but at least we are ready to start the rebuilding process. Great work Servpro…..

James fogg

About Us

SERVPRO of East Bay, Newport understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of East Bay, Newport specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of East Bay, Newport can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of East Bay, Newport.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jason & Erica Cabral, Richard & Jenna Mazurek, Joseph Tutsch Jr., Kayla Tutsch
Jason & Erica Cabral, Richard & Jenna Mazurek, Joseph Tutsch Jr., Kayla Tutsch
Owners of SERVPRO of East Bay, Newport

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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