Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Wayne and South Lackawanna Counties
Our Google Reviews
(570) 969-9470
5.0
(29 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

In Wayne and South Lackawanna County communities, sewage backups can occur due to heavy storms, septic system failures, or blocked sewer lines. These incidents introduce hazardous contaminants into your home or business, posing serious health risks and making immediate professional attention essential. Attempting to handle sewage cleanup without the proper training or equipment can lead to further damage and unsafe conditions.

SERVPRO of Wayne and South Lackawanna Counties responds quickly to sewage cleanup emergencies, bringing trained technicians and professional-grade equipment to the job. We carefully assess the extent of contamination and follow strict cleaning, sanitization, and disinfection protocols to restore affected areas safely. Our team works efficiently to remove waste, clean surfaces, and mitigate damage, helping you regain a clean, safe, and healthy environment. With our expertise, you can have confidence that your property is fully restored.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

EDWIN,KYLE, AND KODY Were fantastic they hustle to get the job cleaned up, Edwin was very knowledgeable, communicated with us during the entire process, Kyle and kody worked diligently and made sure everything was cleaned up nicely, removed all the damage, very well mannered and made the stressful process easier to deal with I highly recommend Servpro and this crew, the response time was amazing!

mike shemonski

Kyle, Kody, and Edwin were wonderful! They were very timely, professional and conducted a very thorough clean. They were respectful of the environment and very friendly

Abigail Stella

The crew were polite, thorough and respectful to us and our property. The manager, Edwin Melendez was on time and called when he said he would. He made some suggestions and was persistent in trying to contact our insurance agent. He and the crew were very professional and we feel a big asset to the company. Thank you to all

annette catania

Our lake house suffered fire and smoke damage and Edwin, Kyle & Kody from SERVPRO were fantastic. They kept us updated each step of the cleanup process. I would highly recommend.

Tim Gorman

After experiencing a flood from an upstairs bathroom, I had the pleasure of working with the Servpro team for both the initial mitigation and the demolition/mitigation process. I cannot say enough good things about Edwin, the lead technician, and his assistants, Kyle and Kody. From day one, they were professional, respectful, knowledgeable, and incredibly hardworking. Edwin’s communication was outstanding. He always kept me informed of arrival times, explained each step of the process, and made sure I knew what to expect next. Whenever I had questions, he was thorough, patient, and professional in his responses. What stood out most was the genuine care and compassion they showed throughout a very stressful situation. While I experienced challenges communicating with my Liberty Mutual adjuster and often felt unheard or dismissed, Edwin and his team made me feel listened to, respected, and understood. They treated both my home and my family with care and empathy during a difficult time. The quality of their work, attention to detail, and commitment to customer service were exceptional. I highly recommend Edwin, Kyle, Kody, and the entire Servpro team to anyone needing restoration or mitigation services. They turned a stressful experience into one that was manageable, and for that I am truly grateful.

Jennifer Lippold

Edwin cared for my whole house, asking with his team, Kyle and Kody, removing the damage and cleaning what remained. His manager, Sean, also advocated for me with the insurance adjuster.

Lora LoraG

Edwin and Kody were great: handled our job quickly and professionally. Would recommend

Kelly Ostrowski

Edwin and Kyle were here to do remediation work and did a fine job. Highly recommend.

Paulette Burnside

Edwin and his crew was very professional and polite, he was informative the entire process. I am beyond happy and satisfied with the work servpro provided. Thank you. I will definitely recommend servpro 😁

Debbie Sandifer

About Us

SERVPRO of Wayne and South Lackawanna Counties is your trusted partner, ready to provide expert restoration solutions in your biggest time of need across Northeastern Pennsylvania. We understand that when fire, water, or mold damage strikes, your life can be turned upside down. Our dedicated local team is here to bring peace of mind and compassionate service, specializing in 24/7 emergency restoration for both residential and commercial properties. We are the team you can trust to restore your property and make it "Like it never even happened."

Our Story and Expertise

What began in 2005 when Charles and Donna purchased their first SERVPRO franchise has since grown into a family-run network of six franchises spanning Allentown, Scranton, and the Pocono region. Under the leadership of Charles, Donna, and Daniel Doyle, the team is deeply rooted in and committed to serving our local community with the same high standards that started it all.

Comprehensive Restoration Services

SERVPRO of Wayne and South Lackawanna Counties is a full-service operation specializing in the cleanup, restoration, remediation, and reconstruction of residential and commercial property. Our mission is to deliver the highest standards in property damage cleanup and recovery.

Why Choose SERVPRO Team Doyle?

Our employees are a close-knit group of highly trained professionals. When you choose us, you benefit from:

  • Locally Owned, Nationally Backed: We combine the personalized care of a local family-run business with the vast resources and training network of the nationwide SERVPRO system.

  • Industry-Certified Experts: Our production managers and crew members are highly trained and maintain IICRC-certified status (Institute of Inspection Cleaning and Restoration Certification). They receive ongoing education both online and in the field to ensure they are equipped to handle any restoration challenge.

  • Advanced Technology: We utilize the latest drying, cleaning, and deodorizing equipment.

  • Insurance Coordination: We work directly with all major insurance providers to simplify your claims process.

We are ready 24/7, ready to serve our community when disaster strikes. We are proud to be part of the Team Doyle network, which includes these dedicated franchises:

SERVPRO of Allentown Central and Western Lehigh County

SERVPRO of Carbon County, Pocono Pines

SERVPRO of Carbondale/Clarks Summit/Old Forge

SERVPRO of Wayne and South Lackawanna Counties

SERVPRO of Scranton

When every minute matters, choose the restoration company that’s Faster to any size disaster™?

Find out more about our office team, production managers, and crew members here.

Charles & Donna & Daniel G. & Margaret Doyle
Charles & Donna & Daniel G. & Margaret Doyle
Owners of SERVPRO of Wayne and South Lackawanna Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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