Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to HelpĀ® 24/7

SERVPRO of Downtown Pittsburgh / Team Dobson
Our Google Reviews
(412) 474-0911
4.8
(81 reviews)

Service Areas

Downtown Pittsburgh, PA | North Shore, PA | OHara Township, PA | Bellevue, PA | Brentwood, PA

Why Choose SERVPROĀ® for Sewage Cleanup?

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. Our team is highly trained and experienced and lead with care and compassion to make sure you have peace of mind throughout the whole process. We are available 24/7 for emergency water disasters and work directly with your insurance so you don't have to. If you need immediate assistance in Downtown Pittsburgh, North Shore, or surrounding areas, don't hesitate to give us a call.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I had a very unusual situation happen last month in Pittsburgh, I live in Charlotte NC. My brother who is now deceased lived in Pittsburgh. He was found deceased in his home during a wellness check after 4 days. Least I say it was a horrific scene. Cause of death was called a GI bleed out. I called ServPro and begged them to be able to clean, remove carpets and sterilize the home before we arrived. They were able to accommodate our needs in less than 24hrs. This is when our Angel from ServPro showed up, his name is Kevin Martin. He and his team arrived at the home and started their magic under his supervision. Once we got to the home it was in a condition that was more than tolerable. His knowledge, demeanor, professionalism was over the top. What struck us the most was his empathy and sympathy toward our grieving . Kevin was the perfect person at the perfect time to help get us through an extremely troubling time and situation. His encouragement and understanding of our situation made the entire ordeal went extremely well. You guys are Lucky to have him representing your company, hats off to the HR department who hired him. Thanks AgainšŸ˜€šŸ‘šŸ‘

Don Dimperio

Ok. Here is a shout out to employee , Katelyn Gout. Started rough as the office provided her with the wrong address to our church and sent her to Pittsburgh instead of Clarion county first but she took the time to still drive the entire way up here and meet me to try and help us out. This is above and beyond the call of duty and she should be commended for this act of professionalism. Such a pleasure to work with. Our little church suffered a catastrophic furnace malfunction which has caused a real mess and I personally appreciate as a service employee myself that there are some people out here willing to go above and beyond to service a customer. You folks better figure out a way to keep this girl employed with your company. There isn't many left

Steve Merwin

Chad and his team were very professional and knowledgeable. They arrived in a timely manner and completed their work thoroughly with multiple answers to my questions about the work being performed. Would highly recommend

Brandon Holmes

Servpro is an outstanding company to work with! They have helped us out through a sewage flood and water flood in our basement! They were thorough and very detailed explaining the process! Their kindness and expertise was invaluable!!

Jodi Fleishman

Katelyn, Michael and the entire crew were so kind, personable and timely during our water emergency. They remedied the situation and were easy to communicate with at all points of service. Hopefully we don’t have any water emergencies, but if we do I will definitely call this office and hope to work with this crew again. Thank you!

Claire Kelly

Kevin Martin is awesome! Very professional and courteous too. He even answers texts when there are homeowners questions like mind after 10pm

Robin Antanaitis

So nice and completely professional. I would absolutely recommend this company and our representative Bob.The customer service was outstanding.

Jaired Thomas

I highly recommend ServPro Team Dobson. I’ve used them twice now and they were fantastic both times. Bob Jonda was my project manager/estimator and he was professional and quoted me very fair prices each time. The workers were punctual and respectful of my property. They left my house looking better than how they found it, which was the whole point of hiring them. I can’t recommend them enough, and will be referring them to everyone I know!

Joseph Campagna

This team was extremely quick, polite, and did everything that I asked. I couldn’t imagine going through our accident with any other company. The courteousness of all employees and working with my needs first. I thank them for the quick action and thoroughness.

Flora Stalder

About Us

SERVPRO® of Downtown Pittsburgh/Team Dobson: Your Restoration Experts

At SERVPRO® of Downtown Pittsburgh/Team Dobson, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."

Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.

We take pride in serving Northeast Ohio and Western Pennsylvania with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.

About Our Owners

Owners James Dobson and Andrew and Katie Dobson partnered to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.

James P. & Andrew J. & Katelyn A. Dobson
James P. & Andrew J. & Katelyn A. Dobson
Owners of SERVPRO of Downtown Pittsburgh / Team Dobson

Ā©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
Ā©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," ā€œus,ā€ ā€œwe,ā€ or ā€œourā€ throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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