
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Medford / Ashland we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I am disabled and often find businesses that take advantage of me, and others suffering dissabilities. Rarely, I come across a business that goes out of the normal way, to extend special concern and care to their customers. This business is one of those exceptionally rare businesses that I would trust with my life. They won't rip you off and they will take great care of you. Don and John (the Owners) genuinely care about giving their customers the best service the industry has to offer, at the most affordable price. If it was a restuarant, I would dine with them, every meal. Go on and get estimates from their competitors, but in your final decision, trust these folks. You will be glad you did. By the way, they do not know I am offering this review and they did not solicited it from me. They earned my respect, and appreciation. They will earn yours too. RCM
We had ServPro out to help us when our home experienced extreme water damage. These guys were just the very best. Prompt, professional, and considerate. Anthony, and his team (Cody W. and Cody), kept us informed every step of the way as to what was going to happen, what to expect, next steps, etc. They did such a great job! We appreciate how they made an extremely stressful situation a lot better for us. We felt assured the job would be done thoroughly and correctly, and that we were in good hands. We highly recommend ServPro of Medford/Ashland.
Terry the construction manager is Awesome to work with. He has great attention to detail. I highly recommend them.
John B. from SERVPRO of Medford/Ashland came out to inspect our ceiling and the mold in our bathroom. He was professional, knowledgeable, and took the time to explain what he found and what our next steps should be. We appreciated that he answered all of our questions honestly and made the process much less stressful. Thank you for the excellent customer service!
I can't express the magnitude of service Servpro goes above and beyond. Our home had some eves that cause water damage in the interior of our home. Office, upstairs ceiling, bathroom complete gut, and spare room. All of the Servpro team came out and had to extract the insulation from the attic to remove / clean the mold in the affected areas. Cleaned the walls with special cleaner (the walls look amazing in the office. I am beyond amazed and happy on how hard this company works to get your home back together. Still have a ways to go but the hard part is the mold removal. Shoot out to Terry, John B, Josh, Alejandro, Cody, Alex who took down a wasp hive 🙌, Trey and all of the Servpro Team.
Great friendly company and crew. They have amazing subcontractors that does fantastic work in a fast timely manner. They did mitigation and restoration for water damage to my house.
The water damage from the faulty water heater was a major shock and disruption for our business. However, I was pleasantly surprised at how quickly Servpro came out and mitigated the issue. Pat and his mitigation team were professional, quick, and followed through. I was out of town, and had to coordinate everything over the phone. By the time I rolled in, there were four vans at the site and dozens of fans installed, drying everything out. Would recommend!
recently had the pleasure of working with the Contents Team at Servpro after a water damage incident in my home, and they were absolutely outstanding! From the very first call, their response was incredibly fast and professional. They arrived promptly, carefully assessed everything, and immediately began the restoration process for our belongings. The team handled all of our contents with the utmost care and respect — packing, cleaning, and restoring items I thought might be a total loss. Their attention to detail and expertise really shone through. What impressed me most was how quickly they turned everything around without sacrificing quality. They kept me updated throughout the process and even delivered our restored items back in excellent condition ahead of schedule. If you need restoration services, especially for your personal contents, I highly recommend Servpro's Contents Team. They truly go above and beyond! Thank you so much for making a stressful situation so much easier. Highly recommended! 🙌
Really good service terry dose our laundry for us and great guy he’s amazing and very kind
