Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Guelph, Kitchener, Waterloo, and Cambridge
Our Google Reviews
(519) 837-8787
4.6
(82 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup in Guelph, Kitchener, Waterloo, and Cambridge, ON

Sewage backups in your home or business are more than unpleasant. They are dangerous. Contaminated water often carries bacteria, viruses, and other hazardous materials that can create serious health risks if not handled quickly. SERVPRO provides professional sewage cleanup services across Guelph, Kitchener, Waterloo, and Cambridge to restore your property to a clean and safe condition.

Our highly trained technicians respond 24/7 with the expertise and equipment needed to handle sewage damage efficiently. We remove contaminated water, discard unsalvageable materials, clean and disinfect affected areas, and eliminate lingering odors. Every step of the process is carefully monitored to ensure your property is returned to preloss condition.

We know how stressful sewage damage can be, whether it affects a single-family home, an apartment building, or a commercial facility. That is why our team works quickly and thoroughly to minimize disruption and health risks. We also coordinate directly with insurance companies to help streamline the claims process and reduce stress for property owners and managers.

If you are facing a sewage backup in Guelph, Kitchener, Waterloo, or Cambridge, call SERVPRO of Guelph. Our team is always ready to respond and make it “Like it never even happened.”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a wonderful experience with SERVPRO! The team was absolutely fantastic from start to finish. They were professional, friendly, efficient, and did an amazing job. We were extremely impressed with the quality of their work and truly appreciated their attention to detail. We absolutely loved the work they did and would highly recommend SERVPRO to anyone looking for a reliable and professional team. Thank you for the great service!

Arzoo Sidana

Eduardo and his team were so incredibly hard working. It was impressive how much they got accomplished in 1 day! Thank you for helping our family after the flood.

Marija Wight

So pleased with Amir and his work today. He’s an excellent worker and it was a pleasure to have him in my home for the day. I was also impressed with Diego’s stamina, good humour and encouraging attitude. He helped ease an otherwise difficult time.

Diane Vyse

I had an excellent experience with the Eduardo and Martha SERVPRO team after our basement flood. They worked tirelessly for approximately 13 hours straight and completed the removal of all the damaged materials in a single day. Once the demolition was finished, they immediately installed fans and dehumidifiers to begin drying the basement. The entire team was professional, courteous, and incredibly hardworking. They answered all of my questions, addressed every concern I had, and made a very stressful situation much easier to deal with. I truly appreciate their dedication and professionalism and would highly recommend their SERVPRO team to anyone in need of restoration services.

Giuseppe Agnello

MY BASEMENT WAS FLOODED. AMI, WHO DID THE CLEANUP, WAS VERY EFFICIENT POLITE AND AND PERSONABLE. THE COMPLETED JOB WAS EXCELLENT.

melissa dean

We are very thankful for the help provided by Eduardo and his team in the aftermath of our recent basement flooding. The team provided excellent remediation and explained what was happening at each stage of the process.

Elissa Burrows

SERVPRO sent Amir and Azam to clean our house on a very short notice (same day service). We really appreciated that since we were running behind with emptying the house and get it nice clean for the new owners. Both Azam and Amir were hard working, followed instructions to 100%. We were really satisfied with their job. Thank you!

Simone Votruba

Tosin and his team came to our house first thing in the morning to clean up our basement after it had flooded . We never heard them all day. When we went downstairs to check on things everything was done and cleaned up. Very impressed !

Janet

After having inexperienced repair work done through insurance in Stratford, we opted to go with a contractor outside of Stratford upon the 2nd ice damming event. ServPro calmed my nerves, made me feel reassured that all necessary work would get done. We opted for a local roofer and ServPro completed the inside repairs. They did a phenomenal job. Super clean work, Insulated around the Window (which the Window guy never did). Just real, professional work. Highly recommend Reza and his team for any contracting work you might need.

Julia Paul

About Us

SERVPRO of Guelph is a trusted leader in the residential and commercial restoration industry. We understand the stress and worry that comes when fire or water damage strikes. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Guelph specializes in the cleanup and restoration of property after a fire, smoke, sewage or water damage occurs. SERVPRO of Guelph can also mitigate mould and mildew from your home or business. 

SERVPRO of Guelph has the experience, and resources to restore your home or business after a Catastrophic Storm Event. Whether the damages result from a Forest Fire, Flooding, Tornado, or Wind Damage, SERVPRO of Guelph is dedicated to restoring both the property and the lives of customers being helped.

Our highly trained staff are available to respond to your call 24/7, and our office administrators are available to answer your questions, work with your insurance company, and help guide you through the process. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Guelph has over 100 years combined experience in the restoration industry. We have worked on numerous storm events and completed many commercial and residential losses from start to finish. SERVPRO of Guelph is faster to any size disaster. When fire and water damage take control of your life we help you take it back.  

If you would like to schedule service for your home or business, please call today at (519) 837-8787

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Keith A. MacLeod, Erik S. & Kristine C. Olson, Scott Beck
Keith A. MacLeod, Erik S. & Kristine C. Olson, Scott Beck
Owners of SERVPRO of Guelph, Kitchener, Waterloo, and Cambridge

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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