About Us
SERVPRO of West Akron is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
In 1990, John Caveney purchased the franchises SERVPRO® of West Akron and SERVPRO® of Stark County, BSM (Business Service Maintenance). SERVPRO® of West Akron is your preferred local company for fire and water restoration services in Summit County, Ohio and SERVPRO® of Stark County is your local commercial cleaning company in Stark and Summit County. In 1990, John Caveney, purchased both franchises and in 2000 his daughter, Maureen Gentile, joined him and in 2002 his other daughter, Laurie Kolenz, joined the family business. March of 2017, John passed away making his daughters Maureen and Laurie owners of both franchises.
As a family run business, SERVPRO® of West Akron understands how stressful and confusing it can be when your home or business has suffered from a water loss due to a pipe-break, flood, sewage backup, toliet overflow, sump pump backup, etc. and you may not know where to start. Our cleaning and restoration crews have been professionally trained to help lift the burden off your shoulders and handle your disaster from day one, no matter the size.
We also specialize in the cleanup after a fire damage to your home or business. We understand how devasting this can be to business and homeowners. Our team will treat your belongings and your property with extreme care and respect during this crisis. SERVPRO® of West Akron has a 24/7 emergency construction board up team that can secure your property after it has been fire damaged. This division can also restore and rebuild your home to pre-loss condition.
Our crews are IICRC certified and trained in fire, water, mold, bio-hazard and vandalism cleanup and restoration, meaning we are equipped with the knowledge, experience, and technology to help make your disaster “Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of West Akron today!
SERVPRO® of West Akron is locally owned and operated.
Meet our Management Team:
- Laurie Kolenz – Owner
- Maureen Gentile - Owner
- Mary Keister-Whitmyer– General Manager & Marketing Director
- Tracy Myers –Office Manager
- Kathy Haslam – Administrative Assistant/Dispatch
- Julie Workman – Sales & Digital Marketing Manager
- Patti Wallick – Sales & Marketing Representative
- Alex Jogerst – Field Operations Manager
- Joe Embrogno – Project Manager
- Kaleb Kuligowski - Project Manager
- David Lamp - Project Manager
- Sharon Nagy – Controller
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
- ASD - Applied Structural Drying Technician
- OCT - Odor Control Technician
- UFT - Upholstery & Fabric Cleaning Technician
- CCT - Carpet Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- RRT - Carpet Repair & Reinstallation Technician
- ECTP - Employee Certification Training Program
Payment Info
The following cards are accepted:What our
customers are saying
We had a small fire that caused some minor damage and sooty walls. Joe came out to inspect the damage, and then he sent Alexis, Katie, and Maggie out to clean. Those three are INCREDIBLE! So nice, super hard workers, and boy can they organize things! My kitchen is ORGANIZED. I love it! The best part is that everyone was willing to work around the needs of our cats, which made what could have been a very stressful situation virtually stress-free for everyone. A+++++, would TOTALLY recommend!
ServPRO and David did a great job helping us out after a water like broke and damaged all of our laundry room flooring and cabinetry. They were fast and effective. Thanks guys!
David and his crew are kind, understanding, efficient, leave everything as clean and convenient as possible and I recommend David and this company highly to anyone needing thier services. I would never use another company. David met me within hours of my call when I returned from CA. My plane landed and he came to my home Sat evening as soon as I got home. He has been amazing in staying in contact and walking me through the process. Can't say enough good about them.
They came the same day I called and we’re done in a couple hours. They were very professional and would recommend them to anyone.
The entire staff that handled our water issue were wonderful. They were polite and mindful of our home. They helped make a stressful situation much less stressful. Hopefully we won’t ever need them again, but if I did, they would be my first choice!
Bo, Dan, and Matt are a phenomenal team to work with. Their attention to detail is something I haven’t seen in years. They were a breath of trash air.
I could not ask for a better company that was thorough in completing the cleanup and drying out my walls. This company was prompt and professional when they came to my house. I would definitely call this company and recommend them to family and friends.
During recent heavy rain, we had a clean rain water seeping into our basement. We were very satisfied by the timely clean up from the west Akron ServePro team.
Servpro team were all professoonal, courteous and efficient. Caleb gave awesome cusyomer service. Highly recommend!