Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Trumbull and Ashtabula Counties
Our Google Reviews
(330) 392-6355
4.5
(176 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. That is why SERVPRO of Trumbull and Ashtabula Counties are experienced professionals available to your Ashtabula, Geneva, Conneaut, and surrounding areas home or business to clean up your sewage damage. This type of damage is not something you want to go in and try to clean yourselves. SERVPRO professionals are highly trained and experienced and have the proper equipment to leave your residential or commercial property clean and ready to restore. 

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Gutters needed to be removed and replaced. Dealt with Raheem Nubani and had a great experience! Installed all new 6in gutters and downspouts with leaf guards that are working fantastic thus far. Raheem was very responsive, always picked up the phone and was a professional. Would hire them again!

Gene Wollet

Awesome people. Realistic pricing.

Nae Simpson

Cameron, Jamie and Jason did an awesome job in mitigation as the crew who cleared all of our flooded basement with equipment/ fans and made sure or belongings were safely moved. Thank you for their great job. Recommend them highly to everyone.

Suzanne Tibbetts

I just want to give a thumbs up on my experience with Servpro. From beginning to end and in between I have been absolutely satisfied with every one and everything!! Bobby Bingham and his crew were amazing! From the time his crew was introduced to the time they were finished they arrived at stated times, worked continuously, cleaned up after themselves perfectly, were polite, just plain amazing!! Tom Popadak was the first contact and he was also was professional and caring. And then Ashley Newman, what a sweetheart!! She was so friendly and efficient! There was another girl, Marci?, don’t remember her name , such lovely people!!!!! I am beyond satisfied with the work done!!! Would recommend Servpro to everyone!! (And Westfield Insurance, great company!!)

Sandy Webber

Bobby Bingham, Production Manager was an excellent person to work with. Friendly and knowledgeable. When problems came up (which, of course, almost always happens in life) he promised that he would "make it right" to our satisfaction & he absolutely did! He needed to use a lot of ingenuity & was very persistent in getting the job done right! " He promised he would see the job through to completion. A man of his word is quite rare today!

Donald Miller

Excellent service! From Bobby who I contacted to evaluate our request for services, to Justin and Trevor who performed the cleaning. Exceeded expectations! Great job! Excellent customer service. highly recommend Servpro for your cleaning and sanitation needs.

Dan Machuzak

This is from Carma coley , all questions were answered professionally, crews worked great ! Very happy with the cleaning !

Andrea Chicase

Absolutely amazing company! No company is perfect but if you’re talking about SERVPRO TEAM DOBSON??? Fed families for years and gave opportunity. The staff are professional and employees even more knowledgeable and kind hearted. I pray for the success and elevation of this company and all who pour their sweat equity into it, Always and ♾ Keep doing good work! -KPE

Minister KPE (KP)

Sure! Here’s a glowing review you can post: ⭐⭐⭐⭐⭐ Servpro exceeded all my expectations! Their professionalism was evident from start to finish—prompt, courteous, and incredibly thorough in their work. Their response time was fantastic, ensuring that everything was handled swiftly and efficiently. The team’s dedication and strong work ethic made a stressful situation much easier to navigate. I highly recommend Servpro to anyone in need of top-notch service!

Tracey F. Weaver

About Us

SERVPRO® of Trumbull and Ashtabula Counties: Your Restoration Experts

At SERVPRO® of Trumbull and Ashtabula Counties, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."

Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.

We take pride in serving Northeast Ohio and Western Pennsylvania with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.

About Our Owners

Owners James Dobson and Andrew and Katie Dobson partnered to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.

James P. & Andrew J. & Katelyn A. Dobson
James P. & Andrew J. & Katelyn A. Dobson
Owners of SERVPRO of Trumbull and Ashtabula Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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