Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of The North Coast
Our Google Reviews
(216) 221-3333
4.7
(189 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of The North Coast we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I recently purchased a home that hadn’t been cleaned in years and former owner was a heavy smoker. The Serv-Pro crew did a fantastic job scrubbing the entire house, washing walls, ceilings, removing insulation and sanitizing the attic crawl spaces. I couldn’t be happier with the care and professionalism shown by the crew-Angie, Britney, Mikey and Tyler. They showed up on time and worked two full days. It was a tough job and there’s no way I could have done all of it myself. I highly recommend the team at Serv-Pro!

Julie Eisenberg

Michelle and Denise did a fantastic job cleaning all my window frames, walls and baseboards!!! I would highly recommend them!!

Jami H

Cleaned a car with baby mice. They Very professional and they did a great job 10 out of 10 recommend.

Heather Hiner

SERVPRO came to our home after half a tree crashed onto our roof, instantly dumping water into our living areas. Greg Ceglaj came in and took over the clean up, leaving nothing for us to do but watch his team work. The SERVPRO team communicated with us the scope of project and kept us updated to any change and most of all, they considered our personal comfort during the entire water mitigation process.

Charlie Maricic

Michelle, Denise and David did a great job!

Neil Maniccia

Mikey and Andrew were very efficient and thorough

Linda Kold

Their employees were courteous, knowledgeable, and proficient. The drying out our floors job they were doing was done in a timely manner.

Rusty Delgado

Our church is so grateful to Servpro of the North Coast! They did a great job with mitigation and cleanup from our burst pipe water damage. They responded quickly, were very professional, worked hard, were thorough and were just overall great to work with; all of them: Greg, Josh, Ray, Mikey, Deontae, Tony, and Juan. We can highly recommend Servpro of the North Coast!

Steve Lytle

Greg, Josh and Tony are a doing the most fantastic job in our home. They have made a very bad situation so much easier for us. So professional and showing so much care for our family.

Susan Hammond

About Us

Since 1977, SERVPRO of the North Coast has operations in Cuyahoga County and Lorain County in Ohio. In its first year, the business started with one employee and one truck. From 1981 to 1984, SERVPRO of The North Coast became the largest SERVPRO franchise in the county and continued to grow to become one of the premier restoration companies in Northeast Ohio. 



In 2018,  SERVPRO of the North Coast was purchased by the current ownership group consisting of Michael Spence, Kenneth Parker, Ronnie Pack, Daniel Russell, and Nate Hinders. Since the purchase of the business, we have more than tripled annual revenues and become one of the leading Disaster Restoration Companies in the state of Ohio. Along with 6 franchises in Columbus, Ohio,  SERVPRO of the North Coast gives us the capability to provide disaster recovery services on a moment's notice to nearly 75 percent of the state.

SERVPRO of the North Coast understands the stress and worry that comes with fire or water damage and the disruption it causes your life at home or in your business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

If you would like to schedule service for your home or business, please call today!

Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence, Nathan P. Hinders
Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence, Nathan P. Hinders
Owners of SERVPRO of The North Coast

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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