A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of South & East Stark County
Our Google Reviews
(330) 823-4088
4.9
(92 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Saved the house literally! Had the water gotten into the hot water heater connection box it could have drowned out the pilot light and the gas would have kept bubbling up through the water. Then any electrical outlet or fixture could have sparked the gas. Thank you ServPro.

Todd Peters

Kaleb and team provided excellent and timely service when my hot water tank was faulty. They completed water damage remediation. They were friendly, professional, thorough and quick. I would highly recommend them!

Lori Schrop

Servpro arrived promptly and did a good job of drying out my water issues.

Jewell Ann Diehn

Very prompt and professional. Everyone was very easy to work with. They did a great job cleaning up.

Jen Rohr

Very competent and efficient staff. Love the courtesiness of the staff. Couldn't believe gal carried all that equipment out of house.

Donna Fleck

Workers were very professional, showed up on time and went straight to work. They cleaned up well after they were done, and kept me informed of what was going on and how long their equipment would be in the house.

Seth Lackey

Servo team was prompt, professional and efficient in work performed in basement after my water heater burst and caused damage to carpet.

Fred Iverson

Servpro team provided excellent service. They were prompt. Joe came and made an overall assessment for the mitigation work. Chris and his team came in and mitigated within a day. High quality work all around. I would definitely recommend them if you have a need. Thank you!

Jeffrey

Heather was wonderful and sweet during this process. Readily available and quick to respond. Highly recommend!

Hanna Allen

About Us

In 2000, Laurie Kolenz, purchased the franchise SERVPRO of S&E Stark County.  Laurie joined her dad, John Caveney, who owned SERVPRO of West Akron and sister, Maureen Gentile, owner of SERVPRO of Northwest Stark County. In March of 2017, John passed away making his daughters Maureen and Laurie owners of all three franchises.

SERVPRO of S&E Stark County is a 24-hour emergency fire and water cleanup and restoration for residential and commercial properties. Our technicians are highly trained in water damage restoration, fire damage restoration, mold remediation, bio-hazard and vandalism cleanup and can handle any size job from beginning to the end. SERVPRO of S&E Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.

As a family run business, we understand how traumatic and complicating it can be when your home or business has been damaged from fire, smoke, water or mold and you may not know where to begin. Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster “Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO of S&E Stark County today.

SERVPRO of S&E Stark County is locally owned and operated.

Meet our Management Team:

  • Laurie Kolenz – Owner
  • Maureen Gentile - Owner
  • Mary Keister-Whitmyer– General Manager & Marketing Director
  • Tracy Myers –Office Manager
  • Kathy Haslam – Administrative Assistant/Dispatch
  • Julie Workman – Sales & Digital Marketing Manager
  • Patti Wallick – Sales & Marketing Representative
  • Alex Jogerst – Field Operations Manager
  • Joe Embrogno – Project Manager
  • Kaleb Kuligowski - Project Manager
  • David Lamp - Project Manager
  • Sharon Nagy – Controller
Maureen L. Gentile, Laurel C. Kolenz
Maureen L. Gentile, Laurel C. Kolenz
Owners of SERVPRO of South & East Stark County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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