About Us
SERVPRO of South & East Stark County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
In 2000, Laurie Kolenz, purchased the franchise SERVPRO of S&E Stark County. Laurie joined her dad, John Caveney, who owned SERVPRO of West Akron and sister, Maureen Gentile, owner of SERVPRO of Northwest Stark County. In March of 2017, John passed away making his daughters Maureen and Laurie owners of all three franchises.
SERVPRO of S&E Stark County is a 24-hour emergency fire and water cleanup and restoration for residential and commercial properties. Our technicians are highly trained in water damage restoration, fire damage restoration, mold remediation, bio-hazard and vandalism cleanup and can handle any size job from beginning to the end. SERVPRO of S&E Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.
As a family run business, we understand how traumatic and complicating it can be when your home or business has been damaged from fire, smoke, water or mold and you may not know where to begin. Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster “Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO of S&E Stark County today.
SERVPRO of S&E Stark County is locally owned and operated.
Meet our Management Team:
- Laurie Kolenz – Owner
- Maureen Gentile - Owner
- Mary Keister-Whitmyer– General Manager & Marketing Director
- Tracy Myers –Office Manager
- Kathy Haslam – Administrative Assistant/Dispatch
- Julie Workman – Sales & Digital Marketing Manager
- Patti Wallick – Sales & Marketing Representative
- Alex Jogerst – Field Operations Manager
- Joe Embrogno – Project Manager
- Kaleb Kuligowski - Project Manager
- David Lamp - Project Manager
- Sharon Nagy – Controller
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- RRT - Carpet Repair & Reinstallation Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- CCT - Carpet Cleaning Technician
- UFT - Upholstery & Fabric Cleaning Technician
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
Payment Info
The following cards are accepted:Affiliations
- Alliance Chamber of Commerce
What our
customers are saying
Saved the house literally! Had the water gotten into the hot water heater connection box it could have drowned out the pilot light and the gas would have kept bubbling up through the water. Then any electrical outlet or fixture could have sparked the gas. Thank you ServPro.
Kaleb and team provided excellent and timely service when my hot water tank was faulty. They completed water damage remediation. They were friendly, professional, thorough and quick. I would highly recommend them!
Servpro arrived promptly and did a good job of drying out my water issues.
Very prompt and professional. Everyone was very easy to work with. They did a great job cleaning up.
Very competent and efficient staff. Love the courtesiness of the staff. Couldn't believe gal carried all that equipment out of house.
Workers were very professional, showed up on time and went straight to work. They cleaned up well after they were done, and kept me informed of what was going on and how long their equipment would be in the house.
Servo team was prompt, professional and efficient in work performed in basement after my water heater burst and caused damage to carpet.
Servpro team provided excellent service. They were prompt. Joe came and made an overall assessment for the mitigation work. Chris and his team came in and mitigated within a day. High quality work all around. I would definitely recommend them if you have a need. Thank you!
Heather was wonderful and sweet during this process. Readily available and quick to respond. Highly recommend!