Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northeast Columbus and SERVPRO of Gahanna
Our Google Reviews
(614) 888-5700
4.8
(962 reviews)

Service Areas

Columbus, OH | New Albany, OH | Westerville, OH | Gahanna, OH

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northeast Columbus and SERVPRO of Gahanna we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thomas and crew were great to work with under our stressful basement flood. Thank you Servpro for being fast and reliable! Will definitely recommend you guys to others!

Jason Balingcongan

I appreciated the cleaning and restoration crew coming in on the weekend to get the work done. They were hard working and efficient getting the job done in a couple hours.

Jason Penhorwood

Nakeen, Tyler, Matt, Thomas. Great staff. Helpful and understanding!

James Truslow

Wally and his crew were amazing. They rushed over to get roof tarped before more storms hit till they can do full claim inspection. Highly recommend! Other companies were no call- no shows.

Megan Bury

We are extremely happy with the services we received. Thomas and Matthew (father and son) were professional, friendly, and knew exactly what they were doing. Our basement is clean and our carpet has been steamed and sanitized. Fans are here to help with drying things out. Hooray! This is such a relief!!

Alice Straub

Amazing service!!

Skyler Mcdonald

Great service! Their prices are reasonable and they’re very responsive. Definitely recommend!

Sweetie Bowers

Servpro has been very helpful with some our emergency issues that we had at one of our communities. They came out and inspected the HVAC and air quality in the unit. Came back about a week later with very accurate results and were able to give me a run down on what matters needed to be attended too. Very detailed and precise. I would recommend them over and over again. Thanks again Servpro

Carlos aparicio

Servpro has been a great vendor and provider of quality materials and is ready when we need them!

Paul Edgar

About Us

SERVPRO® of Northeast Columbus understands the stress and disruption created by a fire or water disaster in your home or business.  Our goal is to help minimize the interruption to make it feel "Like it never even happened."

SERVPRO® of Northeast Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO® of Northeast Columbus also provides mold and mildew mitigation, as well as residential and commercial construction services.

Our staff is highly trained in property damage restoration. Our crew chiefs are IICRC certified and all production employees are background checked. From initial and ongoing training at SERVPRO’s corporate training facility, to standard IICRC-industry certifications, our staff is equipped with the knowledge and expertise to restore your property. With a nationwide system of qualified franchises, no disaster damage is too large or too small for SERVPRO® of Northeast Columbus.

If you would like to schedule service for your residential or commercial property, please call today at (614) 888-5700.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. Our dedicated team is always here to help!

SERVPRO® of Northeast Columbus is locally owned and operated. Ken Parker, Ron Pack, and Mike Spence have owned the franchise for since 2014.

Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence
Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence
Owners of SERVPRO of Northeast Columbus and SERVPRO of Gahanna

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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