Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Hancock County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We had a decent amount of damage done to our attic by raccoons. Shane, Antonio, Daniel and more were busy for two plus weeks doing insulation and waste removal, drywall repair, painting and cleaning in order to fully restore the house/attic. They were very thorough, even identifying damage we originally missed, respectful, communicative and helpful. There were some challenges encountered along the way and they made sure to fulfill the requirements and leave the house in better shape than it was. Highly recommend.
Servpro did an amazing job!! Thy showed up after hours very quickly for a burst water pipe in our home. They were professional, prompt and accurate. They got the home dried out, cleaned up and ready to go very efficiently. They removed all damaged furniture and took photos for Insurence. It is very well documented which helps us a lot. They even cleaned the carpets on the stairs that got dirty also. Don’t hesitate to call them for your needs!!! We will use them again when needed!!
Robby, Ricky, Antonio, and Kiaien were consummate professionals. They assessed the damages and got right to work to mitigate the damage. They did not merely look for damage at the surface level but continued to verify all the damage was identified. I highly recommend this crew.
Robbie and Ricky were excellent workers. They were prompt, courteous, and hard-working. Also very thorough.
Awesome guys. Robbie and Kia were friendly, courteous and extremely helpful. They explained what they were going to do and even measured my vents so I can replace them. I'll recommed them to everyone.
Last year on July 2nd I had a pipe burst and came home to water on the floors and water coming out of the floor vents. I immediately called insurance and they recommended I call ServPro. It was 9pm when I called and spoke to JD. He was more than happy to help and get a crew out that same night. At 10pm Antonio (Tone), Gage, and Rickey came out, they were on call that night. They were so polite and explained things to my emotional self and my father. They spent easily 4 hours there that night cleaning up the water and sucking it out of every vent for easily 2 hours alone. They didn't stop until every thing was dry, even as we approached the early hours of July 3rd, knowing they had work at 8am also. I could not have asked for a better group of guys! Day 2-5 were spent drying everything out and ripping things up. This was July 3rd-6th (a holiday). Shane, Mateo, and Robbie were who I mostly saw these days checking the dryness and ripping up the floors that needed all replaced. They did a wonderful job making sure everything was completely dry. This was the end of the clean up crew. A couple weeks later (due to insurance not ServPro) it was time to reconstruct. The construction crew was in charge of this. Come to find out it was Antonio (Tone) and Gage (both who were there the first night to clean up the water). They spent 2-3 days at my house re-installing all new floors, siding, drywall patch where the pipe was. It was just the two of them and they did fantastic! Not only did they do a great job but they also put up with my dad who was there asking a million questions haha! They were so polite, professional, friendly, and explained everything to us. There was even a slight mishap in the floors being ripped up (found out that the person that made the mistake was not there anymore, none of the guys I listed in this review they were all great) and they offered to fix that as well. Overall for such a stressful situation and the holiday ServPro did amazing from beginning to end. And every person I talked to or worked with was professional, polite, and friendly! The work done was great and passed my dads test and met both of our standards. I would recommend them to anyone who asked! While the whole staff was great Antonio (Tone), Gage, and Shane were the three my dad and I both had there the most and those three are wonderful workers and people and ServPro is lucky to have them as a part of their team!
Antonio and Ricky were awesome fixing the water damage that was in the laundry room. They were timely and friendly. They explained everything as they went and the finished product looks better than ever.
Robby and Kaian were the two ServPro professionals who took care of our emergency extracting water from my basement following a faulty water heater fitting that gave away. These two gentlemen were very accommodating and eager to accomplish all our goals. It was always obvious to me they had the satisfaction of the customer as their top priority. I would highly recommend them for any or all emergencies that may occur to anyone
These guys came out as soon as they could and immediately started on our water restoration issues. Kaia, Robby, Antonio and Ricky were amazing and very helpful. They made the whole process smooth and as easy on us homeowners as they could
