Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Gateway and Western Lake County
Our Google Reviews
(216) 575-1985
4.9
(47 reviews)

Service Areas

Cleveland, OH | Downtown Cleveland, OH | Willoughby, OH | Eastlake, OH | Kirtland, OH | Broadway Slavic Village, OH | Euclid, OH | Wickliffe, OH | Willowick, OH

Why Choose SERVPRO® for Sewage Cleanup?

Sewage flowing into your home from a drain backup or toilet overflow can be devastating for a homeowner and can cause tremendous damage to your property and contents.  Sewage contains dangerous bacteria that can cause a person to experience significant illness.  Therefore it needs to be addressed immediately.

At SERVPRO of Gateway, our technicians are highly trained and will take special care to clean up the sewage and contaminants in your home.  Our team will use personal protective equipment to clean and sanitize the affected areas.

Rest assured, when SERVPRO comes to your home to clean up a sewage backup, your home will be clean and sanitized and your stress and worries will be gone.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Starting with an after-hours weekend service call to the final touches of cleanup the service was 5-stars. The job was unique; the attention to detail and communication lead to a timely and successful service. Thank you.

Stephanie White

I recently used ServPro of Gateway and Western Lake County or a major flood within a historic commercial facility. From the first phone call to establish service throughout the entire service period, the team at ServPro were highly professional and outstanding! The project manager Mike and his crew were phenomenal in the care, attention, and explanation of the services we would receive. They provided great communication daily receiving updates from them as needed. I highly recommend ServePro for disaster recovery as they exceeded all expectations during a very difficult time. As stated on their letter head "like it never happened" and in fact, the final results truly appeared like it never happened. Thank you ServPro Team (Lori, Mike, Alex + Crew)

Matt

Techs were extremely helpful and professional when coming into our home to evaluate water getting into the basement.

Kerrie Sirianni

Servpro was great! Despite multiple teams working on my project, communication to me stayed consistent and anytime I had a question they got back to me in a timely manner.

amy abel

I want to recognize the excellent job Servpro did all around during my mitigation process. I had a terrible accident happen with water damage in my home leaving me anxious and scared of the unknown and Scott and his team were knowledgeable, flexible and able to put some of my anxiety at ease in that very beginning. Thanks again for the pleasant experience!

Aali Snax Wilson

Although our basement flood could’ve been a lot worse – we had a lot of anxiety and fear about the damage that was done. The Servpro team was so professional and thorough. They made me feel at ease that they were really checking every spot and making sure that we didn’t have mold growth - and wouldn’t in the future. I feel very comfortable about the work that was done to dry out the space quickly. The team was always on time and communicating with me despite my crazy schedule sometimes working from home. Thanks!

Lori Kroese

Had water damage at two separate locations and ServPro handled the load perfectly!

Jamie Mikhael

Great customer service!

Vicki Neee

Great experience!! Used Servpro for water extraction services. Super quick getting us on the schedule, great work quality, and customer service.

Autumn Beverly

About Us

SERVPRO of Gateway understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Gateway specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Gateway can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. We have a great team of certified professionals and no damage is too large or too small for SERVPRO of Gateway.

If you would like to schedule service for your home or business, please call today!


Serving you since 1977, SERVPRO of Gateway is the cleaning and restoration brand you know and trust. We are locally owned and operated. We have been serving Cleveland's Gateway district and Cuyahoga County for over 40 years. We are here in your community and we are Here To Help™.

Janis Valega
Janis Valega
Owner of SERVPRO of Gateway and Western Lake County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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