Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of White Plains, New Rochelle we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I have never worked with an organization like this one. Everything and everyone was perfect. Our flooded basement was taken care of quickly--immediately in fact, everyone was lovely and helpful, and the work is superior. We are very very grateful.
Very pleased with the SERVPRO team who cleaned my home after some fire damage. The crew was especially careful about handling my possessions but thorough in their cleaning job. Thank you SERVPRO for the professional and pleasant team who worked at my home.
This is a great company to deal with and do do work with. They are very responsive and have a great knowledge of their industry.
I can't thank ServPro of White Plains enough for their exceptional service in resolving the septic backup issue in my basement. When I called their office in a frantic state, they remained calm and accommodating while assessing the situation and presenting multiple solutions. Freddy and his team were absolute rockstars. They arrived promptly and efficiently communicated the problems and the cleaning process involved. The restoration they performed on our basement bathroom and the affected areas was nothing short of fantastic. Moreover, I found their pricing to be fair and reasonable, unlike the feeling of being ripped off that often accompanies such problems. Thank you again, ServPro of White Plains, for doing such a phenomenal job. I genuinely appreciate your outstanding service you provided.
Andrew and his team were great. I would highly recommend them. Fast, clean, quality work.
Andrew turned a horrible experience into a positive one with his help and experience. I cannot say enough good things about how he helped us after the fire. Thank you Servpro and thank you Andrew!
These guys were the most professional people I ever work with. Stuck to schedule and we’re on time every time the workmanship was excellent I highly recommend using them
Earlier this November while my son was away a hose disconnected from my heating/air conditioning unit which is housed in a closet in his room. As we live in a high rise building, the unit is connected to the plumbing in the building causing a flood in my son’s bedroom. When I called my Allstate Agent, he recommended ServPro of White Plains and New Rochellle. I called ServPro and their engineer, Hiram, was at my condo within a couple of hours. Hiram came in with a crew and immediately torn out the old carpeting and installed industrial de-humidifiers in the room. Later that evening something happened with the circuit breaker which my son fixed but I was concerned about the ServPro equipment in his room and called ServPro again. That night at about 8:30 p.m. Andrew, the construction engineer from ServPro, came to the condo to make certain that everything was in working order. The next day Hiram and his crew removed the damage sheet rock and other damaged items from the room. My condo has very strict “rules” about any construction and/or clean up. The ServPro employees respected this and were very careful to remain within the parameters of the “rules”. For the next week Hiram was here everyday checking on the humidity levels in the room and to make certain all was okay. Amazing service!!!! Andrew came by to see the damage and to get the information he needed to prepare a quote for myself and Allstate. He clearly explained the scope of work for repairing the damage in my son’s room. He also spent the time to measure out the entire condo as I thought that we might replace the floors throughout while they were replacing the floor in my sons room. These guys are unbelievable!!! All ServPro employees saw to it that a bad situation was eased for me and my family. Hiram, Andrew and all of the ServPro crew who came to my condo were extremely professional, friendly and courteous. I would strongly recommend ServPro of White Plains and New Rochelle to anyone who has had damage to their property and wants to deal with real professionals!! Sincerely, Daria J
Great service. Would recommend to anyone.
