Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Victor / Canandaigua
Our Google Reviews
(585) 393-0310
4.8
(64 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Victor / Canandaigua we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Pat and his team were incredible. They handled the whole mitigation with professionalism and worked with our busy schedules. Place looks better than before!

Nicolas Marquez

Sam Geyer is a great owner. Cares about his employees and customers

Sam Rivaldo

Sam and his team are awesome to work with. Super personable and knowledgeable. Great company to recommend!

Nate Winans

Thank you Servpro We so appreciate your kindness and helping us

Amy Martin-Critcher

Zach was the best. Professional, knowledgeable and kind at a time when there was high stress. I highly recommend Zach and his company. Update: The reconstruction process was recently completed by SERVPRO. The Drywall work was exceptional and the reconstruction was superb. Patrick and Tatiana are fantastic!

Sharon Davidson

We moved into a new house that smelled of cigarette smoke and moth balls. It hadn't been cleaned since we toured it last, so we hired SERVPRO to clean it and help with the odors. Pat, Jake, Jax, Ryan, and Jaden did a tremendous job cleaning it and making it smell better. 5/5 stars with the note that it's expensive

Andrew

Had an awful mess in my newly constructed home. I called ServPro the day I discovered it. Delia got right on it and had her crew at my home early the following morning. The crew got right at it, worked efficiently, provided me with exact details of what they were going to do and why, interacted with my insurance company so everyone was on the same page and had the entire mess cleaned and remediated by end of that day. Response was immediate, service was well done, information was provided every step of the way. ServPro made my ordeal pretty much hassle free!

Paul Miller

Awesome team, Ryan Jax Jake2 and Pat were all so helpful in navigating smoke remediation. Their communication is better than any service I have had in a long time and they went above and beyond!

Hannah

Great service and the service crew as very professional and resolved the issue extremely fast. Would definitely use them again if another issue should arise.

Landon Barrett

About Us

SERVPRO of Victor/Canandaigua understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Victor/Canandaigua specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage and can also mitigate mold and mildew from your home or business.  

SERVPRO of Victor/Canandaigua also specializes in disinfecting residential or commercial properties with EPA registered/CDC approved products and following all CDC guidelines.  

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Victor/Canandaigua.

Owner, Sam Geyer, has many years experience in the restoration industry and is the person to to trust with your property during a disaster.  With a local office right on County Road 22 in Canandaigua, it is reassuring to trust someone who is local to your community 


If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Samuel F. Geyer
Samuel F. Geyer
Owner of SERVPRO of Victor / Canandaigua

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test