Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Pittsford, Henrietta
Our Google Reviews
(585) 641-0042
5.0
(56 reviews)

Service Areas

Fairport, NY | Penfield, NY | Henrietta, NY

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of Pittsford, Henrietta has specialized training, equipment, and PPE to clean contaminants like sewage quickly and safely.

SERVPRO of Pittsford, Henrietta is the trusted name for sewage damage clean up, repair, and restoration. Our experienced team will also help coordinate your insurance claims if applicable. We are the professionals who make it "Like it never even happened." If you are unsure or would just like peace of mind, call us today. Our estimates are free.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Spoke to Renee who gave us a step by step on what to expect on taking care of the extensive mold problem we needed to get cleaned up ASAP. She followed us through each process and made sure our questions were answered . The workers were courteous and professional ! We were very happy we chose Servpro of Pittsford / Henrietta . Would use again and defiantly recomend .Special thanks to Renee for all her help!

Thomas Vaccaro

I called Servpro because I thought I had mold in my basement. They came out for a free estimate and explained what I needed to do. Thank you so much for the help!!

Dre Guzzetta

Called about area rug cleaning and Amanda was very kind and helpful! Thank you!!

Denise P

Excellent service! The crew was prompt, professional, and easy to work with. They did a great job, and I wouldn’t hesitate to recommend!

Adam Mathes

This team was great! Outstanding customer service, would highly recommend… thank you, Servpro!

Dave Low

Spoke with Renee on the phone as I am shopping around for office cleaning for my husband’s company and I definitely plan on using these cleaning services in the future! Renee was so kind, thoughtful, and professional. If their salesperson and customer service is already this top tier, I know the services will be just as wonderful!

Katie Mancuso

So thankful for Servpro, they did an amazing job!

Victoria Coleman

Amazing, would go back. Great group of people!

Holden Sarosy

Unbelievable experience, really helped out in a pinch and exceeded expectations.

Tyler Bacarro

About Us

SERVPRO of Pittsford, Henrietta understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Pittsford, Henrietta specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Pittsford, Henrietta can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Pittsford, Henrietta.

We pride ourselves on providing incredible customer service while making the process as seamless as possible. If you would like to schedule service for your home or business, we got you!

Serving the Greater Rochester, Pittsford and Henrietta area since 1979, SERVPRO is the cleaning and restoration brand you know and trust.

Douglas Glassman
Douglas Glassman
Owner of SERVPRO of Pittsford, Henrietta

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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