Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northern Staten Island
Our Google Reviews
(718) 750-9455
5.0
(32 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northern Staten Island we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a moisture inspection done, and they found a small leak from our shower valve leaking into the living room ceiling thank god we caught it early!

Anthony Pineda

The crew was very nice (Cesar, Walter, Diego& Giuseppe). They arrived on time and did a great job. Came for smoke remediation.

Erica Spina

Amazing job by this team! Managed by Peter Lewis and onsite managed by Ronny ! We had 2 sprinkler pipes burst in my building in the upper floors and it caused flood damages on all the apartments below. 15 apartments damaged in total. Their communication with myself and the staff was always prompt. Paying attention to detail, solved all our problems promptly. Besides the disaster I felt less stressed knowing the building was in good hands 🙏🏽

Sammy De La Cruz

Juan Nunez and Andres Azusa great job well done and fast

Noel olivencia

Caesar and his team were excellent. They were pleasant , hard working and were very professional in their approach to a complex cleanup. We are very satisfied.

Paul Panepinto

Ronnie did an amazing job, was very communicative, speedy and detail-oriented! Thank you!

Annie Bouchet

Working with Cesar from Servpro was a pleasure. He is very thoughtful and easy to work with. He’s very knowledgeable and explained every Detail. I would give him a raise! And definitely use him again.

mike blumenthal

Thank you team Juan, Roni and Franky. Those guys were excellent. I could not be happier with the work they did. Thank you so much. Barbara

Barbara Grupinska

The team came out and cleaned the whole apartment great. I will definitely recommend your company to my friends and family.

Adrienne Jackson

About Us

SERVPRO of Northern Staten Island is led by Robert Allen, whose customer-driven practices have rapidly made all of our connected franchises successful throughout New York. With the size and dense population of Staten Island, we must always keep professionals available to mobilize to rapidly changing conditions and potentially extreme circumstances.

A Quick Response to Severe Emergencies

In the restoration and recovery business, time is everything. We do not want to waste your time by having you jump through hoops to get capable and talented professionals at your doorstep. Disasters are traumatic enough without the headache of securing experienced restoration teams. Our centrally located facility can quickly service all of northern Staten Island when disasters strike, often reaching homes and businesses within hours of the first notice of loss.

Professionals Trained to Help

It does not take long for emergencies to get out of control. Water continually spreads from room to room, devastating post-fire effects can overwhelm several areas of a house, and other conditions pose health and safety risks. We put the well-being of your home and family above all, sending experienced and IICRC-certified technicians and professionals to handle everything from the initial mitigation to full repairs and build-back services.

Some of our accreditations include:

  • Water Restoration – WRT
  • Applied Structural Drying – ASD
  • Commercial Drying - CDS
  • Mold Remediation - AMRT
  • Fire & Smoke Restoration - FSRT

Content Cleanup and Recovery

The handling and care of contents from your home is a sensitive subject for many property owners, and this can be even more crucial for the many small businesses across the island. We carefully evaluate the salvageability of personal belongings and wares, offering on-site cleaning and drying where possible to help. We also have more focused and direct restoration possible off-site at our SERVPRO warehouse.

A Helpful Hand of the Community

We are available to help in more ways than post-disaster cleanup. We are active participants in community events. We are always willing to help raise money and awareness for local charities and causes through events held annually. 

Robert Allen
Robert Allen
Owner of SERVPRO of Northern Staten Island

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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