Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North Onondaga County
Our Google Reviews
(315) 457-3432
5.0
(186 reviews)

Service Areas

North Syracuse, NY | Liverpool, NY | Bridgeport, NY | Baldwinsville, NY | Brewerton, NY | Mattydale, NY | Clay, NY

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of North Onondaga County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Allan, Justin and Josh worked to help us out and get everything taken care of quickly. Allan was communicative and consistently answered all questions we had. The whole crew managed to work quickly and efficiently to get my wife and I ready for repairs on our house.

Jordan Crapser

They were there when I needed them and did a great job with the water damage and removing my damaged ceiling. Nate was professional, kind, and understanding. I really appreciated their help!

Beverly Bunker

Can’t say enough about Davion Matt and the rest of their crew. Including my lead Kayla. Was nothing but an amazing experience in what was a nightmare flood for me. A+++++++ to all of them.

siggybrz

The team was polite and professional, they did a great job! Thanks to Ashley, Devon, Nate, Dominic and Tim!

Mary Alice Kiah

Great job by Matt, everything was well done.

Seth Hartman

Just recently needed the services of Servpro for a rather nasty problem in our basement. The team of Nate and Destin were the absolute best!! Efficient, courteous, quick. Can not recommend them and the company any higher! You all are the best!! Thank you

Dael Sumner

Jason, the project manager, was fantastic throughout. Accessible, flexible, and very good at following up with me and a third party assessor. He knows what he’s talking about industry wise, but I never felt talked down to or like I was being jargon’d to death or squeezed for more money. On top of that, the crew assigned to our project was amazing. Matt and Trent were kind, efficient, receptive and even sweet to our dog! They withstood a barrage of questions from the whole family. A nice touch, Matt would call and check in just before arrival in case something came up.

Eli Garcia

Jason and his crew (Davion,Devon and Mick) Did an outstanding job. I would highly recommend this company.

jim casey

Serv pro was here promptly after I called them for leaking diswasher. Water damage on 1st floor and basement. Moved removed all wet items. staff very professional, polite and careful. Installed fans and dehumidifier. Dried floor, walls on first floor and basement. Here everyday to check on drying process. Great job. No complaints. Would use them again. Rec to others

Helen Finch White

About Us

It was with great sadness that we said goodbye to our previous owner, Mr. John Halko, whose life was cut short by illness. But we are pleased to announce that our venerable company will continue to operate under the new ownership of Mr. Timothy Skov. Tim is an experienced SERVPRO franchise owner/operator and restauranteur who stepped in to fill the big shoes that John left behind. 

Most of our staff continued on with us through that trying time, and we are pleased to continue to offer the best restoration services available to our customers in much of Syracuse, as well as Onondaga and Oswego Counties. 

When you call you may speak to Anggie Lobdell our Office Manager, who has been with us for over eight years.  Mathew Balch, our Operations Manager, has been with us for nearly fifteen years.  Both Anggie and Matt are natives of Syracuse, and we are very pleased to have them on staff.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North Onondaga County.

Timothy Skov
Timothy Skov
Owner of SERVPRO of North Onondaga County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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