Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of New Hyde / Mineola
Our Google Reviews
(516) 742-1008
5.0
(41 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage is used water. It’s that water that enters the sewer systems through the flushing of toilets, the drains in our kitchens and through the many appliances that fill our home or places of business. That sewage is meant to travel from our homes and properties to the sewage waste facility.

But what about the times this doesn’t happen?

For the times sewage doesn’t follow it’s predetermined path, and it ends up in your home or on your property, we are here. Sewage is hazardous and needs to be addressed with proper technique and equipment. It's better not to try and "tackle it on your own," we're trained and prepared for this. 

There are different classifications for sewage depending on the level of contaminants. We list these in greater detail below, but the three categories are: clean water (category 1), gray water (category 2) and black water (category 3).

These different categories imply differing levels of risk. As a rule, all sewage should be considered unsafe and contaminated. It may contain bacteria and viruses that could cause serious illness — caution must be used.   

Let us help!

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I can’t thank the team enough for a great job with solving some recent water damage. They were very quick and responsive and handled the situation. I would definitely recommend them

Rylen S

I had a great experience working with AMT General Contractors. They were easy to work with, honest, and completed the project exactly as promised. The workmanship was excellent, and the finished result came out even better than I expected. I highly recommend them to anyone looking for quality work and dependable service

Qerim Abazi

I have nothing but praise for RestoPros. Clifton was professional and made sure during the whole process that I was doing okay. He explained everything that was going to be done. He went above and beyond. Thank you Clifton

Maureen Burch

For the second time in row, ServePro delivers the best results. Almost 10 years ago after an electrical fire badly damaged my house, ServPro arrived highly professional, trained, motivated, and prepared to do their finest work. They quickly removed all the damaged materials and cleaned every surface in the house to be spotless and free from smoke. Now, just recently, my sewer pipe clogged and flooded my basement. I called ServPro and again they delivered the best results. They are never disruptive. You rarely notice them. But they work hard, quickly and professionally. When they left, every crevice was sparkling clean, and all mold was remediated. Major thanks to Jeri for her excellent customer service and troubleshooting; and to Martin, Kevin and Johnny for leading the team on the ground.

Lester Basilio

Jeri, Martin and the SERVPRO team were professional and a pleasure to work with. Responsive. Diligent. Efficient. Thank you!

Matthew Kahle

Excellent service From Jeri and fromJP and crew We had an emergency situation And it was handled immediately, efficiently and professionally. Highly recommend the Serve Pro team. Thank you all.

Randi Lenahan

My experience with Servpro of Ozone Park was disappointing and somewhat frustrating. The company at Ozone Park was professional, courteous, and pleasant. Jeri Rank, an employee at the local office, helped me work through the frustration. She took care of the hiccups and was the go-between for Servpro and myself. Jeri's professionalism and knowledge of Servpro makes me want to continue working with the company. All of my concerns were addressed and any problems that came up were solved because Jeri communicated my frustrations when I could not. I am especially grateful for Jeri as I am balancing working full time and home renovation due to water damage.

Sujita

This team is the best. Jeri is an absolute life saver. Always available, holds your hand thru the entire process. The crew was super professional and did an amazing job on mitigating our water damage. Couldn’t recommend these guys enough!

Orjana Evangelidis

Jerri and her team did an outstanding job mitigating my water damage. From the time I called they immediately got the information to the building that was needed to begin work and worked with my insurance company to ensure the bills were sent appropriately and in the manner requested by my insurance company. The demo work and placement of drying fans was professionally done. They also helped me fight with the building to ensure they paid for the replacement work they were supposed to pay. I was very happy with the results.

Joseph Perez

About Us

When a disaster strikes a home or business in Nassau County, you need a restoration partner with both local roots and national strength. SERVPRO of New Hyde Park / Mineola is that partner, committed to being the top choice for cleanup and restoration in the diverse and vibrant communities we serve.



Our Expertise and Experience

Our capabilities are built on a foundation of extensive knowledge and proven leadership. The franchise is guided by local owner, Ralph DiCristofaro, who brings over three decades of experience in the restoration industry. This deep expertise ensures that every project, from small residential jobs to large commercial undertakings, is managed with precision and integrity. We leverage our knowledge along with the unparalleled resources of the nationwide SERVPRO network, giving our team access to advanced training, specialized equipment, and a vast network of support that smaller companies simply cannot match.



A Comprehensive, Full-Service Solution

We understand that an emergency requires an immediate and complete solution. That's why our team is available 24/7, ready to respond to any call for help. Our professionals specialize in a full spectrum of services, including expert fire damage restoration and water damage restoration. We handle everything from the initial damage assessment to the final cleanup, addressing mold remediation, pathogen and biohazard cleaning, and more. Our full-service approach provides a seamless path to recovery, ensuring every detail is managed by a single, trusted team.



From Cleanup to Reconstruction

Our commitment to a stress-free experience extends beyond initial cleanup. SERVPRO of New Hyde Park / Mineola manages the entire process, including the critical final stage of reconstruction. This holistic service means you won't need to coordinate with multiple contractors; we handle every step of the rebuild to return your property to its pre-damage condition. Furthermore, we work directly with your insurance company to simplify the claims process, removing the stress from a difficult situation. Our ultimate goal is to provide a restoration so complete that it’s "Like it never even happened."

Ralph DiCristofaro
Ralph DiCristofaro
Owner of SERVPRO of New Hyde / Mineola

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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