Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Mill Basin, Flatlands
Our Google Reviews
(718) 381-3271
4.9
(31 reviews)

Service Areas

Brooklyn, NY | Flatlands, NY | Flatbush, NY | Lefferts Garden, NY | Mill Basin, NY | Marine Park, NY | Bergen Beach, NY | Crown Heights, NY | Georgetown, NY

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Mill Basin, Flatlands we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

HIGHLY RECOMMEND! Excellent service from Team Allen, specifically team of Walter / Giuseppe / Diego. Their team communicated efficiently via Eric and Walter, sticking to their dates of service and their time windows. Quick turnaround from initial assessment to the actual work. The demo team from Walter / Giuseppe / Diego was professional, bringing tarps to cover and quick work addressing areas. They asked about preference for coverage and gave me information for next steps as well. This was an EXCELLENT recommendation and favorable when other construction companies were terrible. Book them today!

Elizabeth Jimenez (Liz)

Ronnie and his team were great. Took care of mold in my boiler room in a matter of hours. Highly recommend!

Colin Murphy

Cesar and lead tech Ronny are communicative and very helpful, Ronny and his team got my 1 bedroom mold remediated in 1 day!

Max Wittek

Caesar, Fernando and Walter are amazing workers. They are reorganized and work very clean. Caesar is a great team leader, he explained everything that had to get done and explain anything we didn't know. We are very pleased they their work and I would hire them anytime. Thank you

Alireza Shirazi

Hello! My name is Eileen. Ceasar and his crew came to my mom‘s house last night after the Brooklyn floods. He and his crew were wonderful!!! He was easy to talk to and very friendly, helpful and fast!! I recommend them HIGHLY!!!!!

Neil Mazer

Until you have a mold issue to deal with, you have NO IDEA what goes into the process of identifying and remediating the situation and HOW IMPORTANT it is to try and identify the BEST-In-CLASS Professionals for the scope of services needed. Incredibly for us, a very trusted source pointed us to ServPro Team Allen and I CANNOT SAY ENOUGH about this group of committed, caring, hard-working, experienced, talented, knowledgeable professionals. The level of service we received, beginning with the extraordinary Gerrianne Punterfold, and CEO Robert Allen, and thereafter, including along Babita Bhajan, Project Manager, Cesar Chai and his A+ team of the hardest working crew on the planet, was unparalleled. I had heard horror stories from friends and colleagues about their mold remediation experience, causing us even more anxiety on top of dread and fear. But from the outset of our search, ServPro Team Allen's attention to every detail and response to all of our questions, allowed us to breathe easier, knowing we were in great hands. This work is really difficult and very intense, but the expression "service with a smile" never rang truer as it pertains to ServPro Allen Team of Mil Basin, Flatlands (btw, they even drove all the way out to our home in NE Queens). They are fair, honest, and thorough beyond belief. They take their relationship with their Customers extremely seriously, and exhibit tremendous pride in their product and performance - as well they should. Suffice to say....don't look further: highly recommend!

Bridget Sullivan

5 Stars - Excellent Service! I’m very impressed with the work Servpro did on my home. They were professional, efficient, and communicated clearly throughout the entire process. From the initial call with the office to the work done on-site, everything was handled smoothly. Special thanks to Kerri and team for coordinating everything so well, Cesar for his assessment and planning skills, Eric and his team for their hard work,Amit and Nick his team for their amazing job. They were always easy to reach whenever I had a question or needed clarification. I’m a happy customer and truly grateful for their service. Thank you, Servpro!

sanidine hofilena

They were n time and very professional. Explained to us all the issues they found and their plan to fix it.

Holly Connolly

Great service !!

Fred Cacace

About Us

You cannot account for disasters when they strike, which is why people rely on the effective response of our professionals for mitigation and restoration services. We are accredited through the State of New York, the IICRC, and OSHA for repairs, remediation, and a wealth of helpful services that return your property to pre-loss condition as fast as possible.

Qualified Restoration Technicians for All Occasions

There are hundreds of ways properties can be damaged by disasters, and that is why we quickly provide help for:

  • Storm damage restoration
  • Water damage cleanup
  • Fire recovery
  • Basement flooding
  • Biohazard cleaning
  • Mold removal

Helping with More than Just Restoration Services

Many recognize our name as a reputable restoration company throughout the greater Brooklyn area, but there is more to our story than helping after disaster events. We work to become a trusted name in the community for how we support local organizations and programs designed to help those in need and make life better for New Yorkers. We will continue to invest our time and resources to improve life for those in Mill Basin, Flatlands, and beyond.

Large Loss Recovery Specialists

As a service area around the sprawling borough of Brooklyn, commercial properties and extensive facilities are a common staple. We expect to respond to emergencies in these properties with the appropriate tools and strategies. We are an experienced large loss provider capable of managing substantial flood, water, or fire damage to warehouses, apartment buildings, and multi-story structures. The SERVPRO Green Fleet features tools and equipment specifically designed for larger loss scenarios, such as trailered generators and desiccant dehumidifiers, to manage substantial open spaces quickly.

Ready to Help When You Need It

An advantage of choosing our experienced team to help is our commitment to respond rapidly when disasters strike. We keep accredited and knowledgeable team members available 24/7 to mobilize with our cutting-edge tools and technologies for mitigation and restoration. With our centrally located warehouse, we can reach the entirety of our service area often within hours of the first notice of loss.

Robert Allen
Robert Allen
Owner of SERVPRO of Mill Basin, Flatlands

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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