Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Medford
Our Google Reviews
(631) 476-7500
4.8
(53 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup & Emergency Water Removal — Medford, NY

When sewage backups or water intrusions strike your Medford home or business, fast and professional cleanup is essential. Our local SERVPRO® of Medford/Long Island team responds quickly across Suffolk County, providing expert sewage cleanup and emergency water removal services to protect your property and health.

Our IICRC-certified technicians are highly trained and equipped to handle hazardous “black water” situations safely and effectively. Using advanced restoration equipment, we extract contaminated water, decontaminate affected areas, and thoroughly sanitize and deodorize your property. We treat every sewage or flood emergency with care, mitigating damage while preventing long-term structural and health risks.

Sewage water poses a serious threat—it’s considered grossly unsanitary and may contain bacteria, viruses, parasites, and mold. That’s why it’s critical to rely on certified biohazard cleanup professionals who can restore your home or business safely. Porous materials exposed to raw sewage often need proper disposal, and our technicians handle these processes in compliance with all health and safety regulations.

Our Sewage Cleanup & Restoration Services

  • Emergency Sewage Removal — Fast, safe extraction and disposal of contaminated water

  • Basement Water Cleanup — Targeted solutions for lower-level water intrusion

  • Commercial Sewage Cleanup — Protecting business operations and property integrity

  • Comprehensive Sanitization — Disinfection and odor removal for a healthy environment

Available 24/7, SERVPRO of Medford/Long Island helps Suffolk County property owners recover quickly, safely, and with confidence—restoring peace of mind when it matters most.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Edward Finley n Harold Diaz are great members of Servpro. Professional and very efficient. They did a great job jim take a photo.

jim marino

The ceiling in my den was damaged by a leaking pipe. After the pipe was fixed, Servepro of Medford restored the ceiling. They did an amazing job.

Phyllis Weiner

SERVPRO was called by our insurance company the day after Thanksgiving after we reported a water pipe burst in our foyer at 8:00 am. Dave called within 1 hour of the time I spoke to the insurance rep. He told me his project manager Chris would call as son as he could. 15 minutes later, Chris called and said he was way out east but would get to us asap. He did, By the afternoon the area was secured and the dehumidifiers and fans were up and running. Chris said he would demo the walls as soon as the insurance company said ok. They were very slow in responding. Finally the Ins. Co. said we could open the walls. As soon as they did Chris returned and did the demo right away. we had the equipment running for almost ten days. SERVPRO did a great job. They have been finished here for about 2-3 weeks. Now hopefully I will hear something from out Insurance company which seems to be the only problem in our dilemma

Eric Letterman

I was recommended to Servepro of Medford from my insurance company after a large tree limb fell and went right through the roof of my backyard shed and did damage to some of the siding and the roof. Juan Gutierrez came from Servpro to evaluate and give us an estimate. He was very prompt, courteous and professional, and when his team came to do the work, they contacted us through every phase and Aaron who delivered the supplies was also very respectful and always arrived on time. The team finished the project in half a day and the result was excellent. I would definitely recommend them.

Lenora OConnor

Perfect job. Chris and Ruben went above and beyond. Would highly recommend. They were always on time, great communication, clean, and amazing work.

Barbara Beam

Servpro has some of the nicest most knowledgeable people i have ever worked with! Everyone was super informative and patient with our process and took time to explain everything. The line of communication was always open and they were quick to respond to anything we needed. Highly recommend!

Ashley Kimmey

I had a lawn sprinkler main line break under a patio. Well, needless to say, it was difficult to find but the crew under Matt and Chris were outstanding in pointing it out to me. They couldn’t continue until the steady flow of water stopped. I was able to isolate the leak with water stops and they continued. The crew was outstanding and left me with a completely dry basement. The basement was previously ankle deep in water. It is now completely dry. I couldn’t be happier with Servpro of Medford. I rate them a 5 star restoration service and I would recommend these people to anyone. They arrived on time and were efficient.

Water-Lou Plumbing & Heating

Chris and his remediation team did a great job removing soot and smoke odor from our condo which had a small fire. Chris was tremendously responsive and provided great communication throughout the process. In addition, he was extremely helpful with our "not helpful" insurance company. I would highly recommend SERVPRO of Medford based upon my experience thus far. I hope for a similarly good experience with their build-back team.

David Wasserman

We were highly impressed with everyone who was involved with the restoration of our home!! Each crew was friendly, courteous, conscientious and hard working!! Our project manager Juan Gutierrez was extremely helpful in every aspect to ensure that we were happy with the work being done!! Special shoutout to Diego, Bobby, Miguel, Ruben and Ron for their hard work and for going above and beyond to make everything perfect!!! We highly recommend this team for any type of work needed !!!

Christina Crane

About Us

About SERVPRO of Medford

At SERVPRO of Medford, we understand that property damage can be one of the most stressful and disruptive experiences a home or business owner will face. Whether caused by water, fire, storms, mold, or other unexpected events, our mission is simple: help our customers recover quickly, safely, and confidently.

As a locally owned and operated Long Island business, we are proud to serve homeowners, property managers, businesses, municipalities, healthcare facilities, schools, and commercial property owners throughout Suffolk County and the surrounding communities. Our team combines the responsiveness of a local restoration company with the resources and support of the nationally recognized SERVPRO network, allowing us to handle everything from everyday property losses to large-scale commercial recovery projects.

Decades of Service Across Long Island

For more than 30 years, SERVPRO of Medford has proudly served Long Island communities, helping property owners recover from unexpected disasters and property damage. Over the years, we have earned a reputation for dependable service, quality workmanship, and a commitment to doing what's right for our customers.

Our experienced team includes IICRC-certified production managers, project leaders, and restoration professionals who bring decades of combined industry experience to every project. Whether responding to a residential water loss, a commercial fire event, or a large-scale storm recovery effort, our focus remains the same: delivering exceptional service, clear communication, and reliable results.

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Daniel B. Kluger, Greg A. Shell, Greg A. Shell Jr., Elijah R. Shell

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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