A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Carson City / Douglas County / South Lake Tahoe
Our Google Reviews
(775) 588-2355
4.8
(83 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Eric Kirby of ServPro Reno East was phenominal! He and his company were there at my house after it flooded to lift me up after the shock by reassuring me and explaining to me exactly how this process worked. Then he gave me boxes to pack with and offered me assistance many times as they walked out the door with my furniture. Mr. Kirby has kept in constant contact with me during the 16 months it has taken to repair my house. He is a very positive person and takes care of his clients like we were his flock!😃 My sincerest thanks to Eric "Kirby" Kirby. I will miss you! Robin of South Lake Tahoe.

robin mason

I had a hot water line leaking behind my bathroom wall for who knows how long. Servpro came in assessed the problem and started working right away. They removed damaged drywall, treated mold, and dried out the area. Ryan and crew were professional, competent, and fantastic at communicating.

Brian Lowry

Ryan Trey, Zoltan, and Kirby went above and beyond and were very attentive explanatory and committed to the service and follow up as needed to address the problem I had with a water leak, take corrective actionsand control further damage. All were very personable and willing to explain things make suggestions, jump right in and help.

Martin Potnick

I can't say enough good things about SERVPRO and their incredible team—Kirby (Production Manager), Ryan, Zach, Zoltan, and Ben. From start to finish, they went above and beyond to make what could have been a stressful situation seamless and manageable. They showed up on time, fully prepared with all the equipment they needed, and got straight to work. Their professionalism, efficiency, and attention to detail were top-notch. Each member of the team took the time to explain the process, answer our questions, and ensure we felt confident every step of the way. It's rare to find a group that works so well together and genuinely cares about the quality of their work. Thank you, SERVPRO, for turning a challenging situation into a smooth, worry-free experience. Highly recommend this team!

Ricky Ramos

The whole team were top notch. 💯 From Kirby, the Production Manager to both Ryan and Zack. They arrived quickly, answered all of our questions, gave us all the info we needed, were reassuring, in complete control and took over everything. At such a terrible moment they ROCKED, couldn’t recommend more.

Stephen Bray

I can’t say well enough about Kirby and Paul from Reno East Servpro. They rescued me when I didn’t know what to do and where to turn to. I had a major pipe breakage under my home and it had been there for a while. Hot water pipes. The house was like a sauna. They reassured me that everything would be okay. Their kindness and understanding was amazing. Being a senior citizen the stress and anxiety was unbelievable. They took care of me. Thank you, Kirby and Paul.

Beth Cichowlaz

Austin, ryan and Zach were very helpful in getting my house cleaned up and dried out from an unexpected major leak. They were very considerate of my situation and made sure the job was done correctly and effectively. They were great to work with and would most definitely recommend them!

Jade Watson

Ricky, Paul, Zoltan have helped us immensely. They were quick, efficient, and very friendly and professional. We experienced an electrical fire in our bathroom and lost a lot of our ceiling as well as our sense of security in the process. The fire department in Fernley was quick to respond and put the fire out before we lost our house but damage was done and to keep us safe, they turned off our power and deemed our house uninhabitable until we got an electrician to “isolate” the room. Zoltan was out the next day and not only helped restore more of our power services (because the electrician did not restore everything, including our fridge) but also gave us our heat back as we were without it for a couple of days just when the weather was starting to turn cold. We were surviving with just space heaters and not many of them, saving me a fortune in my electric bill. They were quick and efficient with their tasks, taking care to keep me informed the entire time. Their friendly professionalism made this traumatic experience in our lives much less scary.

Sandra Green

Paul, Kirby and Ricky were awesome yesterday! They came and saved the day within 2 hours. Definitely use them again!

Kelly O'D

About Us

At SERVPRO of Carson City, Douglas County, and South Lake Tahoe, we understand that when disaster strikes—whether it’s from fire, water, or mold—the emotional and physical disruption to your life or business can be overwhelming. That’s why we’ve made it our mission to respond quickly, work efficiently, and restore your property with precision and care.

Locally owned and operated, our franchise brings decades of experience and deep roots in the community. We specialize in fire and water damage restoration, mold remediation, biohazard cleanup, and reconstruction services for both residential and commercial properties. Our team takes pride in serving our neighbors across Northern Nevada and California with professionalism and compassion.

What sets us apart is our commitment to excellence through training, certification, and customer care. Each member of our team undergoes rigorous initial and ongoing training through SERVPRO’s corporate training programs and holds certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This ensures we’re equipped with the most advanced knowledge, tools, and techniques to handle any size disaster.

Whether you need emergency response, scheduled cleaning, or large-scale restoration, you can trust SERVPRO of Carson City, Douglas County, and South Lake Tahoe to be your reliable partner—ready 24/7 to restore peace of mind and rebuild what matters most.

Christian A. Isaacson, Winder Buchanan
Christian A. Isaacson, Winder Buchanan
Owners of SERVPRO of Carson City / Douglas County / South Lake Tahoe

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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