A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Northwest Albuquerque
Our Google Reviews
(505) 503-8627
4.8
(110 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


1.svg

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

2.svg

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

3.svg

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

4.svg

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

3rd time I've had ServPro to help clean up the dust and debris after other contractors left my house and attic dirtier than before. I am grateful to Emillio and techs Devin and Slater for this latest job that removed earth and silica dust from the house after a plumbing job redo. Thanks to Chris P and Niko too who worked on scope reduction to fit within my available budget.

Jen B

Niko, Emilio, and Caden were a big help in treating my garage for cigar smoke odor. They were very honest and communicative about the treatment plan and the plan moving forward as well. I will definitely be going back to these folks for more help in the future.

Chris Parrill

Had a small water leak that turned into a big problem! The professionals at servpro came out identified the problem and got the water dried up! Couldn't be happier with there work and clean up. Niko, Chris, Emilio were true professionals and kept us informed every step of the way! Don't hesitate to use servpro we couldn't be happier!

Daniel Saiz

Awesome service provided by Servpro! Was a much bigger job than expected and everyone that came out (Chris, Slater, Emillio, and Caden) was did an amazing job helping clean our house. They were all extremely professional and positive and very hard working. Would definitely recommend them and use them again!

Justin Hessinger

Devin came to clean my office after my puppy peed. He was so fast but also thorough! He smelled around to find the spot(s) and treated them. Now my office smells fresh and clean! Thanks a ton Devin and Servpro!

B Harper

Servpro did an excellent job with their swift response and treatment of a plumbing leak we had. Caden and Devin were professional and thoroughly explained the drying process. Emillio communicated well and efficiently removed all of the equipment once the moisture points were cleared. We are glad the process was completed quicker than expected. Thanks!

SarahElizabeth Williams

Great service. Emillio, Devin, Freddy, Slater, and Caden came out same day and remediated everything that was damaged from the water and tested for mold. Super professional and friendly.

Phillip Scott

Emilio, Elijah, Freddy, Slater, Caden, and Devin were here daily and as late as they needed to be to get things done. They were able to save the carpets and minimize cutting/drilling while getting all the water out of the house. Great communication and I would recommend them to anyone.

Taylor Baughn

Chris was pleasant and explained the problem well and referred the companies contractor who will contact me shortly. Glad I called to get the problem eventually corrected . Gene Collins, home owner

Ramona Collins

About Us

SERVPRO® of Northwest Albuquerque, operational since October 2017, was founded by Niko and Katrina Southall. Their journey began with a simple dream of owning their own company, which they successfully transformed into reality. Niko, with nearly 20 years of experience in restoration and a passion for the field, faced a health setback in 2011, leading him to pursue a bachelor's degree in Business Entrepreneurship from the University of New Mexico, completing it in May 2017. This educational achievement paved the way for the establishment of their own restoration company.

The choice of SERVPRO® was a result of Niko's coursework, where he conducted an extensive project to identify the world's best restoration company. After thorough research, SERVPRO® emerged as the optimal choice for purchasing a franchise. Niko and Katrina wholeheartedly committed themselves to realizing their dream.

Niko, Katrina, and their team hold high certifications in IICRC water, fire, mold, crime scene/vandalism and upholstery restoration ensuring not only education but also extensive experience in their specialized field. Our franchise's training, experience, service, history, and commitment to making it "Like it never even happened."

Expressing gratitude for their team and their community outreach during emergencies, Niko and Katrina emphasize their love for their neighbors. Both being Albuquerque natives, they cherish the beauty of the city. Despite the rarity of natural disasters in the area, they want fellow residents to know that they stand ready to help at any time, day or night.

Niko R. & Katrina M. Southall
Niko R. & Katrina M. Southall
Owners of SERVPRO of Northwest Albuquerque

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test