SERVPRO of Northwest Albuquerque

Address

3807 Academy Pkwy South NE
Albuquerque,NM 87109

Service Area

Albuquerque, NM | Alameda, NM | North Valley, NM | Los Ranchos de Albuquerque, NM | Paradise Hills, NM | Rio Hondo, NM | Bernalillo County, NM | Taylor Ranch, NM | Ventana Ranch, NM

Here to Help® 24/7

SERVPRO of Northwest Albuquerque
Our Google Reviews
(505) 503-8627
4.8
(110 reviews)

About Us

SERVPRO® of Northwest Albuquerque, operational since October 2017, was founded by Niko and Katrina Southall. Their journey began with a simple dream of owning their own company, which they successfully transformed into reality. Niko, with nearly 20 years of experience in restoration and a passion for the field, faced a health setback in 2011, leading him to pursue a bachelor's degree in Business Entrepreneurship from the University of New Mexico, completing it in May 2017. This educational achievement paved the way for the establishment of their own restoration company.

The choice of SERVPRO® was a result of Niko's coursework, where he conducted an extensive project to identify the world's best restoration company. After thorough research, SERVPRO® emerged as the optimal choice for purchasing a franchise. Niko and Katrina wholeheartedly committed themselves to realizing their dream.

Niko, Katrina, and their team hold high certifications in IICRC water, fire, mold, crime scene/vandalism and upholstery restoration ensuring not only education but also extensive experience in their specialized field. Our franchise's training, experience, service, history, and commitment to making it "Like it never even happened."

Expressing gratitude for their team and their community outreach during emergencies, Niko and Katrina emphasize their love for their neighbors. Both being Albuquerque natives, they cherish the beauty of the city. Despite the rarity of natural disasters in the area, they want fellow residents to know that they stand ready to help at any time, day or night.

WHY CHOOSE SERVPRO?

Faster to any size disaster™

We have more than 2,100 locations nationwide serving 97% of all US zip codes within two hours.

Available 24/7

An emergency can happen at any time, and we are ready to take your call, day or night.

#1 in the cleanup and restoration industry

We’re a trusted leader in the restoration industry.

Highly-trained professionals with more than 50 years of experience

We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.

What our
customers are saying

3rd time I've had ServPro to help clean up the dust and debris after other contractors left my house and attic dirtier than before. I am grateful to Emillio and techs Devin and Slater for this latest job that removed earth and silica dust from the house after a plumbing job redo. Thanks to Chris P and Niko too who worked on scope reduction to fit within my available budget.

Jen B

Niko, Emilio, and Caden were a big help in treating my garage for cigar smoke odor. They were very honest and communicative about the treatment plan and the plan moving forward as well. I will definitely be going back to these folks for more help in the future.

Chris Parrill

Had a small water leak that turned into a big problem! The professionals at servpro came out identified the problem and got the water dried up! Couldn't be happier with there work and clean up. Niko, Chris, Emilio were true professionals and kept us informed every step of the way! Don't hesitate to use servpro we couldn't be happier!

Daniel Saiz

Awesome service provided by Servpro! Was a much bigger job than expected and everyone that came out (Chris, Slater, Emillio, and Caden) was did an amazing job helping clean our house. They were all extremely professional and positive and very hard working. Would definitely recommend them and use them again!

Justin Hessinger

Devin came to clean my office after my puppy peed. He was so fast but also thorough! He smelled around to find the spot(s) and treated them. Now my office smells fresh and clean! Thanks a ton Devin and Servpro!

B Harper

Servpro did an excellent job with their swift response and treatment of a plumbing leak we had. Caden and Devin were professional and thoroughly explained the drying process. Emillio communicated well and efficiently removed all of the equipment once the moisture points were cleared. We are glad the process was completed quicker than expected. Thanks!

SarahElizabeth Williams

Great service. Emillio, Devin, Freddy, Slater, and Caden came out same day and remediated everything that was damaged from the water and tested for mold. Super professional and friendly.

Phillip Scott

Emilio, Elijah, Freddy, Slater, Caden, and Devin were here daily and as late as they needed to be to get things done. They were able to save the carpets and minimize cutting/drilling while getting all the water out of the house. Great communication and I would recommend them to anyone.

Taylor Baughn

Chris was pleasant and explained the problem well and referred the companies contractor who will contact me shortly. Glad I called to get the problem eventually corrected . Gene Collins, home owner

Ramona Collins

About Us

SERVPRO® of Northwest Albuquerque, operational since October 2017, was founded by Niko and Katrina Southall. Their journey began with a simple dream of owning their own company, which they successfully transformed into reality. Niko, with nearly 20 years of experience in restoration and a passion for the field, faced a health setback in 2011, leading him to pursue a bachelor's degree in Business Entrepreneurship from the University of New Mexico, completing it in May 2017. This educational achievement paved the way for the establishment of their own restoration company.

The choice of SERVPRO® was a result of Niko's coursework, where he conducted an extensive project to identify the world's best restoration company. After thorough research, SERVPRO® emerged as the optimal choice for purchasing a franchise. Niko and Katrina wholeheartedly committed themselves to realizing their dream.

Niko, Katrina, and their team hold high certifications in IICRC water, fire, mold, crime scene/vandalism and upholstery restoration ensuring not only education but also extensive experience in their specialized field. Our franchise's training, experience, service, history, and commitment to making it "Like it never even happened."

Expressing gratitude for their team and their community outreach during emergencies, Niko and Katrina emphasize their love for their neighbors. Both being Albuquerque natives, they cherish the beauty of the city. Despite the rarity of natural disasters in the area, they want fellow residents to know that they stand ready to help at any time, day or night.

Niko R. & Katrina M. Southall
Niko R. & Katrina M. Southall
Owners of SERVPRO of Northwest Albuquerque

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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