Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Carlsbad, Hobbs
Our Google Reviews
(575) 397-4873
5.0
(58 reviews)

Service Areas

Carlsbad, NM | Hobbs, NM | Monument, NM

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Carlsbad, Hobbs we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Steven was amazing and super helpful and kind! They helped us with any question we had! We are so thankful for Steven and servepro!

Marisol Moreno

Steve has been very professional since day one. He explained every detail of every service he was performing. Steve and Mark came in and removed the last items from the room: mattress, box spring and frame, they were very carful in storing them in the garage. Very pleased and very happy with Steve's & Mark's work. Thank you.

Elsa A

Quick response! Called the office in the morning and the crew were onsite the same afternoon.

Robert Lindsay

I had been dealing with insurance company for 3 months over water damage. Serv pro came out the day I called them. Gage was professional and honest in February. It took 3 months to get all repairs complete. I called Gage he was prompt getting the furniture assembled and in room by two of the most professional young men: Decker Mcelvee and K’shawn Geiger. The two worked as a team and figured out the complicated bed and desk, both were complicated to put together again.These two young men had patience with a elderly person 👏😊

Sue Hunter

I recently had the pleasure of working with Servpro, and I am extremely impressed with the level of service they provided. The experience was professional, efficient, and exceeded my expectations. A special thank you to Steven, who cleaned my white couches so thoroughly… they truly look refreshed and like new again! His attention to detail, strong work ethic, and genuine passion for his job were evident throughout the entire process. It’s rare to see someone take such pride in their work, and it made a significant difference in the quality of the service. Also, a thank you to Emily, who he was a very professional and took care of my needs right away! Servpro as a company clearly upholds high standards and delivers exceptional results. I cannot say enough about how pleased I am with their services. I highly recommend them to anyone in need of cleaning or restoration services and will absolutely be using them again in the future! This is an amazing team.

veronica torres

Armando and Kayshawn did great work cleaning the dryer vent. They were courteous as well as the staff at office. Also Gage has great service. Glad they are here for hobbs

Miguel Angel

Excellent job. Very professional during a hard time. You guys are the best.

Tony was here boii

Awesome work our floors like brand new every time they come. Very professional and always works with our schedule!

Jasmyne Espinoza CASA

Gage and his crew helped us during a serious flooding situation when no one else could. Their service was prompt and thorough, and everything was explained in detail. Everyone was professional and hardworking. We are more than satisfied with their remediation of our basement.

Kathleen Meyer

About Us

SERVPRO of Carlsbad, Hobbs understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Carlsbad, Hobbs specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Carlsbad, Hobbs can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Carlsbad, Hobbs. Our team has the IICRC certifications you need for the proper mitigation to take place. Our team will make sure you understand the process from start to finish as well as working with your insurance carrier every step of the way. 

With Gage and Raneen Radcliffe as the owners, their compassion and knowledge has given each of them praise for many clients and cemented them both with an exceptional reputation within the restoration and insurance industries in New Mexico.  Day or night both of them have been there for their customers when they need them the most. Their hands-on leadership style and sleeves rolled up approach earns them the respect, hard work and loyalty of their staff. Gage and Raneen are proud parents to their two boys and enjoys every opportunity to play that role.


If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO® is the cleaning and restoration brand you know and trust.

Gage M. & Raneen D. Radcliffe
Gage M. & Raneen D. Radcliffe
Owners of SERVPRO of Carlsbad, Hobbs

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test