SERVPRO of Jackson / Lacey Commercial Services

Best group of professionals 😃

Jerry and his crew worked efficiently to mitigate the water damage we had in our laundry room and the crawlspace underneath. They came highly recommended from our insurance agent.

During one of the most stressful and devastating times of my life, I still wanted to take the time to leave a review because Jerry, Russ, Mauricio, and Adams were absolutely fantastic. We had a major main pipe break in our kitchen after another company came out to “fix” a clogged sink. The leak went from my kitchen and leaked into my bedroom and part of my living room, and the damage was extensive. Flooring and walls had to be ripped up, and mold remediation was also needed. From start to finish, these four worked incredibly well together and made a horrible situation much easier to deal with. Jerry explained everything thoroughly and never made me feel bad for asking all my dumb questions. They were professional, hardworking, respectful, and extremely thorough. They also helped move furniture, pack cabinets, and made sure everything was cleaned up properly throughout the process. You can tell they have a great team dynamic and genuinely care about doing the job the right way. Each of these guys should be acknowledged and thanked by SERVPRO for representing this company well. While I never want to see SERVPRO at my house again lol, I would absolutely recommend this team to anyone who wants things handled correctly and professionally.

Jerry, Ferny, and Mauricio were helpful, courteous and did a very good job cleaning our crawl space. We would use Servpro again.

SERVPRO is an extremely organized, accommodating and professional business that addressed all of my concerns regarding flooding, water damage, removal of flooring aa well as potential future issues. Every single employee that entered my home was responsible, respectful and most knowledgeable beginning with Brian as well as Chris, Jerry, and Russell who were at my home multiple times. They were particularly careful with the furniture and general contents within the home. I strongly recommend SERVPRO of Tons River without any reservations. Thank you so very much for your professionalism. Brian, your employees are a direct reflection of your positive work ethics, knowledge and supportive demeanor. The office staff were always pleasant, reassuring and patient. The WAY to GO, SERVEPRO!!!

I called Servpro this morning and spoke with Jessica in regards to water damage from a leaking pipe at my residence. After a short conversation, she told me that she would call me back with a time that they can get somebody out to clean up the mess. In less than a half hour, Jessica told me that she had people on there way. Jerry and his crew arrived to my house in less than 40 minutes to start working on removing the damaged material. Jerry and his guys were very polite and professional. They addressed any questions that I had and assured me that the job would be done correctly. The crew worked very quickly to remove everything within a few hours, and applied fans to the affected areas. By the time they were finished cleaning up, you couldn’t even tell that they were there. I would recommend these guys to anyone that has this type of problem. Thank you for the hassle free experience , this entire situation has been stressful from the beginning. Respectfully, Kevin Eckerson

The ServPro crew did a great job remediating my kitchen mold and damaged floor. I highly recommend them!

Joe cj and Brian did my water damage at my home. They were very professional and courteous. Joe who was also the man that came back and did my drywall and trim around the damaged areas was great. He does great work