Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Salem / Plaistow
Our Google Reviews
(603) 893-9700
5.0
(31 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

A sewage backup is more than a messy inconvenience—it can expose your home or business to harmful bacteria, viruses, and contaminated water. Common causes include clogged sewer lines, septic system failures, toilet overflows, burst pipes, and heavy rainfall. Knowing the risks and acting quickly can help minimize property damage and protect your health.

At SERVPRO® of Salem/Plaistow, our certified restoration professionals provide fast, professional sewage cleanup, sewage damage restoration, and water damage repair. Using advanced equipment and industry-approved cleaning methods, we safely remove contaminated water, sanitize affected areas, and restore your property to a safe condition. We follow industry standards to ensure every job meets recognized best practices.

If you experience a sewer backup or black water damage, avoid contact with the contaminated water and call trained professionals immediately. Prompt response can reduce structural damage, prevent mold growth, and speed up the restoration process.

Our experienced SERVPROteam also works directly with your insurance provider, helping coordinate the claims process to make recovery as smooth as possible. When sewage damage strikes, trust SERVPROof Salem/Plaistow to make it "Like it never even happened."

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Excellent, Fast Service! From start to finish Brian White and the ServoPro team of Lawrence, Salem/Plaistow and Andover were fantastic! After reaching out to them, they responded almost immediately and quickly provided a clear, fair quote for the job. Not only was the communication seamless, but they also scheduled us incredibly fast, which we deeply appreciated. The team arrived on time, was highly professional, and provided excellent service throughout. They were efficient, thorough, and left everything in pristine condition. It is rare to find a company that is this quick, reliable, and detailed. I highly recommend their services and wouldn't hesitate to call them again!

Mary Beth Hollingworth

Had a major drainage backup which left a MESS. Three hours later, the area impacted was spotless and smelled better than it did before the leak. Great value and just super easy to work with.

Ryan Sawyer

We are in the process of ice dam repair and have recently been working with Servpro Salem/Plaistow. A couple shout outs, Gina in the office is kind, personable, accommodating, and all together just great at her job! Kevin had come out for our initial assessment, he was friendly, professional, and very well educated on the processes we were entering, great experience with him. Then came the hard work, Juan showed up with his crew Edwin and Juan, all three men were fantastic, as well as Felipe on day 2! They were punctual, professional, clean workers, kept me informed, respectful of our home and space, and a joy to be around. This type of work, in your home, can really be disruptive and intrusive, these men were exactly what we needed. They even finished in less time than planned and hauled away all the debris with them. 10/10 would recommend and use again in the future. Extra shout out to Edwin as he is the one we've spent most of our time with, you are fantastic and we were so grateful to have you work on our project.

Kimberly Clenord

We had a great experience working with Servpro of Salem/Plaistow for mold remediation in our attic. Everyone in the office and on the jobsite were kind, professional and knowledgeable. Gina & Kevin went above and beyond when communicating with us and were a pleasure to work with. They were able to get the job done quickly and exceeded our expectations every step of the way. Would highly recommend Servpro Salem/Plaistow to others!

Erica Candage

I had a great experience with Servpro of Salem / Plaistow! Their team was professional, responsive, and incredibly thorough from start to finish. They showed up on time, explained everything clearly, and handled the job with care and efficiency. It was such a relief to work with a company that’s reliable and truly cares about their customers. I would definitely recommend Servpro to anyone who needs their services!

Adam Nussdorf

I am John from plaistow nh. Recently I had a serious medical issue that happened at my home. This caused a bio hazard condition that needed to be professionally managed. I found the perfect solution with Brian Whites ServPRO. Brian and his team not only professionally remediated the critical task in bio cleaning my home but also had compassion to the emotional and serious situation I was thrust into. I strongly suggest any person or business to contact Brian and his team to handle your cleanup needs. Thank you again Brian for your professionalism and compassion. John

John Caruso

We highly recommend SERVPRO. They were more than helpful. They were there the day after we had a pipe burst and moved quickly to start to dry out our house. They are easy to get in touch with and willing to take the time to answer every question.

Meaghan and Keith Tubridy

Had a wonderful experience having my home repairs done. Ryan-Project Manager, Jonathan and Daisy were amazing to work with. They worked so hard every day. They were very professional and kind. Their work was top notch and they did a beautiful job on the project. The entire process was smooth and accommodating to my work schedule. On top of this, we had a snow storm and while the paint was drying Jonathan and Daisy cleaned the driveway and went above and beyond and helped an elderly neighbor with hers. Truly wonderful human beings on top of being TopNotch professionals. I’d definitely recommend them for any projects.

Ginny Macisso

We had an excellent experience working with Ryan Shepley from Servpro after our business suffered water damage. From the very beginning, Ryan was professional, personable, and incredibly reassuring during a stressful situation. He clearly explained the demolition and rebuild process, stayed on top of every detail, and was always responsive to our questions. Ryan truly understood the urgency of getting our business back up and running and handled everything with care, efficiency, and integrity. We are extremely grateful for Ryan’s support and assistance throughout the process and highly recommend Ryan Shepley and Servpro to anyone needing restoration services for their business.

Jake C

About Us

SERVPRO of Salem/Plaistow started as a family run business by parents Ken and Joyce White in 1975. Their three sons, Eric, Gregg, and Brian, grew up learning  the SERVPRO way of helping remediate water, fire, and mold damages “Like it never even happened.” In 1992, the three brothers took over the business to continue the legacy their parents had started for home and business owners. They continued to train all those that came to work with them to understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.

Our crew members are trained in Water and Fire Remediation, Mold Remediation, OSHA & HIPPA certified, and SERVPRO’s own HERO READY Training. Our entire staff is continuously learning in the field and through new trainings offered. Several members of our team work on volunteer projects within the communities of SERVPRO of Salem/Plaistow to help lift them up in areas of need.

When you are in need of fire, water, or mold remediation, call the team in your community that is always Here to Help®.

Eric & Gregg & Brian White
Eric & Gregg & Brian White
Owners of SERVPRO of Salem / Plaistow

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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