Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Norfolk and South Sioux City we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Called after a vehicle crashed into my home and they were so prompt and nice. They had a crew to my house within a few hours and did an amazing job. Quinton and his crew so very professional, nice, and super easy to work with. Worked at my house for 3 days and I'm so thankful for them.
Brendan, Scott, and the team are my GO TO guys in the Norfolk area. My grandma lives in a tiny town outside of Norfolk & needed her basement attended to ASAP - they were there in a matter of hours. Always professional & someone always answers the phone!
Servepro came to our house and worked with the plummer to get everything fixed. After the plummer was done they worked the next 7 hours non stop to get the water and damage cleaned up. They also fumeagated the house for mold. They were professionals and stopped by to check on how the drying was going. They do an excellent job and highly recommended their service.
Nice, efficient, thorough, and quick! Great job!
Absolute amazing people to work with! Always on time and worked tirelessly until job was complete. Thank you so much!
Servpro cleaned out our furnace ducts after we had installed a new furnace and they did a great job. They spent all day here until they finished the job throughly. Good job, I would recommend servpro to anyone that needs their furnace ducts cleaned ! They were very courteous and polite to work with!
I just wanted to leave a good review for these guys. We came home from a vacation and our basement was flooded. We called them to come suck up the water. We were told we would get a phone call letting us know that someone would come tonight, but we never received one, so we ended up calling someone local. Lo and behold they ended up showing up while the other place was here. We felt so bad that they drove 45 minutes just to have to turn around and drive back. Even though I am sure they were frustrated and upset they were very kind and even offered their services in the future. We truly feel so horrible. There was just some miscommunication. If you read this guys we are so sorry!
Super fast, they did a great job. I had water come in a window well. Appreciate their fast help!
Nice job. Looks awesome
