Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Omaha, Sarpy County and Omaha East
Our Google Reviews
1-800-SERVPRO
4.7
(128 reviews)

National Call Center

1-800-SERVPRO

Service Areas

Bellevue, NE | Papillion, NE | Gretna, NE | Springfield, NE | La Vista, NE | Omaha, NE | Northwest Omaha, NE | North Omaha, NE | Benson, NE | South Omaha, NE | Hanscom Park, NE | Downtown, NE | Downtown Omaha, NE

Why Choose SERVPRO® for Sewage Cleanup?

When heavy rain and severe storms caused sewage backup at a medical clinic in Omaha, NE; they needed expert help fast.  Their lower level was flooded with over three feet of contaminated water and the excessive humidity in the building was beginning to cause secondary damage throughout the business.  The experienced team at SERVPRO of Downtown Omaha, Sarpy County and Omaha East arrived on site within the hour and began to extract the water and dehumidify the property.  Once the water was extracted, our crews removed the contaminated material and cleaned and sanitized the entire property.  Due to the fast response and expertise of SERVPRO of Downtown Omaha, Sarpy County and Omaha East , the clinic was operational less than one week after the disaster.  

If you experience water or flood damage at your business, call us today at (402) 291-3355

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We got help from Fatima Ramirez on a service we needed done. And I couldn’t be happier. She was prompt and got services in a timely manner. Thank you again Servpro for your help!

iowaauto Salesinc

Great response time from Mike and the crew. They had the damage to the living room and garage repaired like it never even happened!

Amanda Spor

Servpro responded quickly after we experienced water damage in our home. Tanner & Chad were both very responsive any time I contacted them throughout both the clean up & repair phases.

Jamie Heinzen

Very good and fast service. Excellent customer support from the first call, Fatima Ramirez guided me and put me in contact with the project manager right away.

Cristopher Hernandez

They did a fantastic job. Everything was restored back to its original condition. Special thanks to Chad, the manager. He kept a close eye on the progress and always ensured that everything was done as well as possible. They even finished the work earlier than expected.

Hùng Nguyễn

The team did a great job with returning my basement back to normal after a sewage back up. Chad L helped from start to finish to coordinate and ensure the project was done right!

Crystal FELOS

BIG THANK YOU to Servpro and their amazing team of Brook & Ray. We had not been in our house for 24 hours before we had water issues. When I talked to Brooke, she let me know that her and her team would get me all taken care of. She brought out the dehumidifier’s and the fans. Ray was out here, checking every day to make sure that everything was drying for us. Make sure I knew all my options. So thankful for their speedy and professional approach in our time of need. Thank you so much. You guys will have my highest recommendation.

Justin Haberman

I had somebody hit and run my garage. Chad came over and kept me informed all the way through the whole entire thing. And they did a beautiful job I am so happy. I would recommend Chad to anybody.

Deborah Retman

Thanks to Chad, Tanner,Brooke and David for all they did on our water leaks

David Rickers

About Us

SERVPRO of Downtown Omaha, Sarpy County, and Omaha East: Professional Fire, Water, and Mold Restoration Services

At SERVPRO of Downtown Omaha, Sarpy County, and Omaha East, we understand that fire, water, and mold damage can be overwhelming and disruptive to your home or business. Our mission is to minimize that disruption and restore your property quickly and efficiently making it “Like it never even happened.”

As a trusted leader in the restoration industry, SERVPRO of Downtown Omaha, Sarpy County, and Omaha East specializes in comprehensive fire damage restoration, smoke damage cleanup, water damage restoration, and mold remediation for both residential and commercial properties. Whether you’re dealing with a minor incident or large-scale property damage, our team has the expertise and equipment to handle projects of any size.

Our highly trained technicians receive continuous education through SERVPRO’s corporate training programs and maintain industry-leading IICRC certifications, ensuring your property is restored with the highest standards of quality and professionalism. With the support of SERVPRO’s nationwide network of certified franchises, we deliver reliable, fast, and efficient restoration services throughout the Downtown Omaha, Sarpy County and Omaha East area.

If you need immediate assistance or would like to schedule service for your home or business, contact SERVPRO of Downtown Omaha, Sarpy County, and Omaha East today.

Serving communities since 1967, SERVPRO is the restoration and cleaning brand you know and trust.

Matthew Michael & Lindy R. Marchese
Matthew Michael & Lindy R. Marchese
Owners of SERVPRO of Downtown Omaha, Sarpy County and Omaha East

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test