Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Winston Salem North
Our Google Reviews
(336) 744-5104
4.8
(223 reviews)

Service Areas

Winston Salem, NC

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Winston Salem North we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Isaac Cannon was wonderful to work with. He was professional, articulate and answered all of my questions without hesitation. He was very positive and you could tell he loves what he does. He was a pleasure to work with.

Jennifer Stone

Very informative, able to answer all the questions I had, arrived on time and cleaned area well.

Sandra Martin

Wow, these people are amazing at W-S North, from the kind lady who answered my call and was able to get a guy to my house on short notice to the gentleman Darryl who was kind, honest and very thorough on explaining to me the mold and where it was coming from. I appreciate Servpro of W-S North staff and knowledge!

Danielle Whedbee

Travis came out and assisted with a dishwasher leak we had. I would recommend asking for Travis for anyone using this servepro. He’s informative and respectful. He also goes over options with the homeowner instead of just doing something. Highly recommend Travis!

James DeMaio Masny

Had a great experience with the Servpro Representatives who carried out the work at my home. Travis H. and Dave R. did a great job.

Tim Warrington

We had a broken pipe that caused a lot of water damage, and SERVPRO was a huge help. They came out quickly, explained what needed to be done, and got right to work. Everyone we dealt with was friendly, professional, and easy to work with especially Dave R, Joe w, Isaak and Travis . They did a great job and made a pretty stressful situation much easier to handle. I really appreciated how well they communicated and how respectful they were of our home. I would definitely recommend SERVPRO to anyone dealing with water damage. Very happy with the service we received.

Milton Soditch

Isaak,Travis,Joe and Dave Were very professional. They also explained every question I had which was great! If I ever have an emergency again, I will ask for this Team for sure!

jill soditch

Overall, crews provided rapid and effective response. Dave R. and Travis did an excellent job with daily monitoring. Their visits were on time, thorough and informative.

Ed Blackmer

Had a water heater leak

C. J. Alexander

About Us

SERVPRO of Winston-Salem North is a trusted leader in the restoration industry, providing expert cleanup and restoration services for homes and businesses throughout the area. Locally owned and operated by Britt and Stacy Holcomb, along with Brian and Tanya Carlson, our team brings a combined 40 years of industry experience to every job.

As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. We know that disasters can strike at any time, which is why we offer 24/7 emergency response to minimize damage and restore properties quickly.

With cutting-edge technology, highly trained technicians, and a commitment to customer satisfaction, SERVPRO of Winston-Salem North is ready to handle any size disaster. Whether it's a residential water loss or a large commercial fire cleanup, our team is dedicated to making damage "Like it never even happened."

Britt & Stacy Holcomb, Brian & Tanya Carlson
Britt & Stacy Holcomb, Brian & Tanya Carlson
Owners of SERVPRO of Winston Salem North

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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