Meet Our Team
All it takes is one call to SERVPRO of Southwest Charlotte. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Ramy Malka, team member at SERVPRO of Southwest Charlotte]()
Ramy Malka
![Heather Schultz, team member at SERVPRO of Southwest Charlotte]()
Heather Schultz
![Bess Eley, team member at SERVPRO of Southwest Charlotte]()
Bess Eley
![Hector Rivera, team member at SERVPRO of Southwest Charlotte]()
Hector Rivera
![Sheena Melton, team member at SERVPRO of Southwest Charlotte]()
Sheena Melton
![Tracie Gross, team member at SERVPRO of Southwest Charlotte]()
Tracie Gross
![Coleen Hamilton, team member at SERVPRO of Southwest Charlotte]()
Coleen Hamilton
![John Roach, team member at SERVPRO of Southwest Charlotte]()
John Roach
![Curtis Jacobs, team member at SERVPRO of Southwest Charlotte]()
Curtis Jacobs
![Pedro Lopez, team member at SERVPRO of Southwest Charlotte]()
Pedro Lopez
![Geo Munoz, team member at SERVPRO of Southwest Charlotte]()
Geo Munoz
![Keith Thompson, team member at SERVPRO of Southwest Charlotte]()
Keith Thompson
![Herving Palomino, team member at SERVPRO of Southwest Charlotte]()
Herving Palomino
![Gabby Cismeros , team member at SERVPRO of Southwest Charlotte]()
Gabby Cismeros
![Deb Miranda, team member at SERVPRO of Southwest Charlotte]()
Deb Miranda
![Vlad Cismeros, team member at SERVPRO of Southwest Charlotte]()
Vlad Cismeros
![Manny P, team member at SERVPRO of Southwest Charlotte]()
Manny P
![Gary Selver, team member at SERVPRO of Southwest Charlotte]()
Gary Selver
What our
customers are saying
Always happy to refer our customers to SERVPRO! Their communication, professionalism, and service are top-notch, and we know our customers are in good hands when unexpected losses occur.
Happy to refer any customer here - communication and help are top notch!
Great company to work with!!
Can’t say enough great things about Wes Haynes and the crew at Servpro. They have helped several of my clients and recently assisted me with my home! 5 ⭐️’s. I highly recommend them!!
Keith and Curtis did a great job. Timely repair
Fortunately, this was my first time ever needing to submit a claim, and my project manager, Tracie, guided me through the entire process with outstanding communication and support. She kept me informed at every stage, respected my timeline, and made everything feel organized and manageable. I truly appreciated her professionalism and the way she made the experience feel seamless. I also want to give a special shout‑out to the on‑site teams, who went above and beyond in caring for my senior dog while they worked. They were thoughtful about minimizing noise, made sure she felt safe, and even guarded the stairs so she wouldn’t fall. Their kindness and awareness meant so much to me. Every visit, the team arrived on time — often a few minutes early — and handled the job with professionalism, respect, and genuine care. I’m incredibly grateful for Tracie’s leadership and the team’s exceptional work. They turned a stressful situation into a positive experience
Pedro López and Gabriel leon were very professional . Very happy with the service
Servpro was out after I had a terrible experience with another mitigation company. Hector came out and saved the day. He made the process so much easier and explained everything to me. The crew that came out was awesome and made me feel very comfortable with what they were doing. They had my whole house dried out and clean “like it never even happened”
Great service and the techs were fantastic to work with.