Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of South Durham
Our Google Reviews
(919) 596-1242
4.7
(195 reviews)

Service Areas

Durham, NC | Nelson, NC

Why Choose SERVPRO® for Sewage Cleanup?

When sewage backups strike, SERVPRO® of South Durham is here to help—24 hours a day, 7 days a week. Serving the greater Durham area, our expert team specializes in fast, thorough, and safe sewage cleanup for both residential and commercial properties. Sewage spills contain harmful contaminants that can pose serious health risks and cause significant property damage if not addressed promptly.

Our certified technicians use advanced equipment and proven techniques to remove hazardous waste, sanitize affected areas, and restore your property to a clean and safe condition. We follow strict industry standards to ensure every job is handled with care and precision.

Whether it’s a minor toilet overflow or a major sewer line break, we respond quickly to minimize disruption and prevent further damage. With SERVPRO, you get trusted professionals committed to making it “Like it never even happened.”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Servpro did a great job with our mitigation and repair. Caleb, Nelson and the whole crew were professional and responsive.

Darkarai Bryant

Mr. Nelson provide outstanding service to NCCU Shepard Library during the library issues with a burst pipe situation. Him and his staff provide excellent customer service and was willing to work with us every step of the way. He and staff were very professional, very reliable, respectful and provided reassures during a somewhat stressful time. The cleanup was performed flawlessly. Thank you.

Vickie Spencer

Caleb Briley was very professional and communicative during an uncomfortable and difficult process. He went above and beyond too help me and my family. Would recommended working with him for any home repairs!

Sydney DiPaulo

Several Large trees fell on our house in June 2025. My first call was to my insurance company and the second call was to Servpro of South Durham. Servpro responded immediately to all our needs to repair/rebuild our property. My reconstruction project manager was Mike St. John and he responded in the most professional manner possible. Mike scheduled carpenters, roofers (metal roof and shingles), siding and gutter technicians, he scheduled masons and painters. This was a huge repair job me, but Mike St John and his Servpro of South Durham did a phenomenal job of returning our damaged house back into a wonderfully comfortable Home, and it was completed on schedule and in a reasonable amount of time. I highly recommend them for any reconstruction project that you might have. Thank you Mike and team! Anthony

Anthony Triplett

Can't say enough great things about Jared at Servepro! Professional, thorough, and courteous. Even found a wet spot on the ceiling that previous teams had missed. Thank you!

Cynthia Brown

We had an issue at our job with a sewage backup. Caleb Briley was my project manager. He is absolutely awesome. He and his team , guided us through the process and provided accurate estimates.From the start of the project until renovation was completed, we were very pleased. We cannot thank you enough!

melanie davis

Terrific service and repair.Thanks so much to everyone but especially Mike, Gustavo and Gustavo Jr.

Scott Siegel

I worked with Mike on reconstruction after a leak upstairs of my home. He was knowledgeable and put us at ease. Work was done in the time frame that he estimated. Reliable service

Rasheeda Hall

We had a 2nd floor toilet overflow. The water damage ruin not only the bathroom and surrounding area, but also the 1st floor ceiling. When they say water travels, they are not kidding. Drywall was damaged and flooring was damage. Despite the unavoidable chaos of repairs, ServPro made the process easier. Everyone on the team was kind, considerate, professional, and efficient. I do not want to be in this situation again, but if I am, I would like Mike St. John and his team

Toby Major

About Us

SERVPRO® of South Durham and Orange County has been serving Durham County, Orange County, and the surrounding areas for over 21 years. SERVPRO is a national franchise and each franchise is independently owned and operated. Our team here at SERVPRO® of South Durham and Orange County hold certifications in the following areas: IICRC Certified in Water Damage Restoration, Fire and Smoke Restoration, Carpet Cleaning, Applied Structural Drying, Certified Mold Remediation, Biohazard Clean-up and Restoration, Claims Training Subrogation Service, and Lead Certification. SERVPRO® of South Durham and Orange County provides 24-hour emergency services for commercial and residential properties for water damage, fire damage, sewer damage and mold remediation. We are also a national leader in carpet, tile, and upholstery cleaning. We are preferred vendors with many national insurance companies, state and local government agencies, manufacturing companies, universities, and local businesses. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of South Durham.

SERVPRO of South Durham understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Christopher G. Reda, Joseph A. Parker II
Christopher G. Reda, Joseph A. Parker II
Owners of SERVPRO of South Durham

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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