Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Rocky Mount
Our Google Reviews
(252) 977-9444
4.8
(109 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup Services in Rocky Mount, NC and Tarboro, NC

Sewage backups and wastewater overflows require immediate professional attention to protect health and prevent further property damage. SERVPRO of Rocky Mount provides reliable sewage cleanup services in Rocky Mount, NC and Tarboro, NC for residential and commercial properties.

Our team is available 24/7 to respond to sewage backups caused by clogged drains, sewer line failures, toilet overflows, sump pump failures, and flooding. Sewage water, also known as Category 3 water, contains harmful bacteria and contaminants and must be handled using specialized equipment and strict safety procedures.

SERVPRO of Rocky Mount’s trained and IICRC-certified technicians follow industry standards to safely remove sewage, contaminated materials, and wastewater. Our sewage cleanup process includes water extraction, removal of affected materials, thorough cleaning, disinfection, deodorization, and structural drying to help prevent mold growth and additional damage.

We use professional-grade equipment and EPA-approved cleaning agents to restore affected areas safely and effectively. Our team also works with homeowners, business owners, and insurance providers to help simplify the cleanup and restoration process.

If you need sewage cleanup, sewer backup cleanup, or emergency wastewater removal in Rocky Mount, NC or Tarboro, NC, trust SERVPRO of Rocky Mount to respond quickly and restore your property — helping make it “Like it never even happened®.”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Had a really good experience with SERVPRO! They came out to inspect and clean up some mold, and Jonathan was the one who helped us. He was super nice, professional, and explained everything to us so we knew what was going on. He answered all of our questions and made the whole process way less stressful. Definitely appreciate his help and would recommend SERVPRO! 😊

Tristin Teague

Absolutely amazing service and people. I cannot recommend them enough. They came in got down to business and kept me in the loop with what was happening at every step along the way. I wish every business operated at the same level as them.

Blue Charger

The managers and staff were very professional, courteous, and thorough. They kept us well informed throughout. They made what is by definition a stressful situation as easy to get through as we could have hoped. I highly recommend them.

Bruce Lea

Nathan and the whole Serv pro team have been terrific! The process was very smooth and the attention to detail fabulous! They went above and beyond and made my job so much easier! A+++++

Nicole Clift

Nathan is one call away to save all issues. Water damages or repairing an area like nothing ever happened, this company is the one you want to call

Trudy Thorne

This company has save me on many time on finding water leaks to repairing issues like nothing has ever happened. Please don’t sleep on this company and Nathan is such a Blessing

Trudy Jackson-Thorne

This team, especially Nathan, Marla and Claxton, are absolutely amazing. They treat you like a friend or family member, are understanding to the fact that this is a hard situation, and take the time to explain things in multiple ways to ensure you know your options and the reason why things are being done. Our situation was a little more difficult to navigate. Our claim originally went to ServPro Wilson in the middle of December. They swore they were coming back after the holidays and middle of January, I called to find out where they were and they had no clue what I was talking about. I called ServPro Rocky Mount / Tarboro and they dropped everything and showed up for us. Not only did they show up, they showed out and handled a messy insurance situation where our adjuster up and disappeared.... They pack and move your belongings like they are their own, make aure everything was cleaned and perfect. My house looks better than it did before the water damage, and they honestly went above and beyond and expectations I ever had. I can not say anything bad about the Rocky Mount/Tarboro team, and I will recommend them fully to anyone that asks.

Erica Kettelson

Jonthan was great to work with like the 5 projects he helped out with get the job done rite efficiently and timely manner .

Kenneth Debro

Jonathan and Nate were wonderful in our interactions and were very kind and knowledgeable. Would highly recommend this business for any restoration needs!

Glenn Ballard

About Us

SERVPRO of Rocky Mount is a trusted leader in water damage restoration, fire damage restoration, mold remediation, and biohazard remediation in Rocky Mount, NC and Tarboro, NC, serving residential and commercial properties throughout Nash County and Edgecombe County, North Carolina.

We understand that property damage and hazardous situations can be one of the most overwhelming experiences for homeowners and business owners in Rocky Mount, NC and Tarboro, NC. Whether the damage is caused by water, fire, mold, or a biohazard event, our mission is to provide fast, reliable, and professional restoration services, returning your property to “Like it never even happened®.”

24/7 Emergency Restoration Services in Rocky Mount, NC & Tarboro, NC

Disasters and emergencies don’t wait — and neither do we. SERVPRO of Rocky Mount offers 24/7 emergency water damage cleanup, fire damage cleanup, mold remediation, and biohazard remediation in Rocky Mount, NC and Tarboro, NC. Our fully equipped fleet and highly trained technicians are ready to respond quickly to minimize damage, secure the affected area, and begin the restoration process immediately.

Locally Owned, Nationally Recognized Restoration Company Serving Rocky Mount, NC and Tarboro, NC

As a locally owned and operated restoration company, we proudly serve Rocky Mount, NC and Tarboro, NC, as well as surrounding communities throughout Nash and Edgecombe counties. While we are backed by the nationally recognized SERVPRO® brand, our deep local roots allow us to deliver personalized service with the care, discretion, and compassion of a neighbor you can trust.

Certified Water, Fire, Mold, and Biohazard Restoration Experts in Rocky Mount, NC & Tarboro, NC

Our restoration team brings decades of combined experience and is IICRC-certified and professionally trained to handle restoration projects in Rocky Mount, NC and Tarboro, NC, including:

• Water damage restoration and structural drying
• Fire and smoke damage restoration
• Mold remediation and mold removal
• Biohazard cleanup, including trauma scenes and bloodborne pathogen remediation

We use advanced equipment, industry-approved cleaning agents, and strict safety protocols to ensure safe, compliant, and thorough restoration for homes and businesses in Rocky Mount and Tarboro.

Residential and Commercial Restoration Services in Rocky Mount, NC & Tarboro, NC

We provide complete residential and commercial restoration services in Rocky Mount, NC and Tarboro, NC, including:

• Emergency water damage mitigation
• Flood and storm cleanup
• Fire and smoke damage cleanup
• Odor and smoke residue removal
• Mold inspection and remediation
• Biohazard remediation and sanitation services

Every job is handled with professionalism, discretion, and respect for your property and privacy.

Restoring More Than Property — Restoring Peace of Mind in Rocky Mount, NC & Tarboro, NC

At SERVPRO of Rocky Mount, we don’t just restore structures — we restore peace of mind for property owners in Rocky Mount, NC and Tarboro, NC. From your first call through the final walkthrough, our team is committed to clear communication, transparency, and compassionate service during difficult situations.

Proud to Serve the Rocky Mount, NC & Tarboro, NC Communities

We are proud to support and give back to the Rocky Mount, NC and Tarboro, NC communities through local events, charitable initiatives, and volunteer efforts. Serving our communities is at the heart of everything we do.

When Disaster Strikes in Rocky Mount, NC or Tarboro, NC, We’re Here to Help®

If you need water damage restoration, fire damage cleanup, mold remediation, or biohazard remediation in Rocky Mount, NC or Tarboro, NC, contact SERVPRO of Rocky Mount anytime — 24 hours a day, 7 days a week.

Owner of SERVPRO of Rocky Mount

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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