Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Rockingham County
Our Google Reviews
(336) 573-4345
5.0
(51 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Rockingham County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We found mold in our home and honestly didn’t know what to do. It was stressful and scary, especially worrying about our family and our house. From the first phone call, SERVPRO of Rockingham County was kind, reassuring, and quick to respond. They explained everything in a way we could understand and took care of the mold problem from start to finish. They removed the mold, fixed the damage, and made sure our home was safe and clean again. When they were done, everything looked great — you would never know there had been mold there. The whole team was professional, respectful, and truly cared about helping us through a tough situation. We’re very thankful for their help and would definitely recommend SERVPRO of Rockingham County to anyone dealing with mold damage or needing mold cleanup and restoration.

McKenna Rakaczewski

UPDATE: Cliff called and explained what had happened and I so appreciated the call. Meeting Cliff was a real treat, one of the kindest folks I've spoken with outside of church in quite awhile! He spoke using real people words, very down to earth and easy to understand. He gave my mother and I some valuable information plus shared resources. Thank you Cliff for your willingness to help. Highly recommended, GREAT BUSINESS!!! I called then Cliff returned my call, said he would be out between 3:30-4, never showed, never called. I called back and no return call. BAD BUSINESS!!!

LaVonne Blalock

I have referred client’s over the years to this amazing team! They are one of the few companies on my A+ list ! They’re trustworthy and a dedicated service to our community and area! Thank you big time for your many years of service.

MELODY TUTTLE

We had a puff back from our HVAC system and SERVPRO OF ROCKINGHAM COUNTY came out quickly to handle the cleanup. They were professional, thorough, and very respectful of our home. They cleaned all affected areas and made sure everything was safe and restored properly. The team explained the process clearly and worked efficiently. We really appreciated their fast response during a stressful situation and would highly recommend them to anyone dealing with smoke or soot damage.

Chris Lester

Cliff and his crew at SERVPRO are the real deal. They showed up fast when we needed them, got everything taken care of, and were just great people to work with. I’d call them again in a heartbeat. Highly recommend!

Amy C

ServePro has been a lifesaver! Their entire team is professional, friendly, and explained every step of the process. If you are in need of any water, fire, smoke, mold damage or mitigation services - they should be your first call in Rockingham County. Cliff and Jodi take pride in their community and it shows through their work. They have built amazing partnerships with local business to give the best to their clients. Their people focused approach is what makes them stand out amongst the rest.

Gini Cardwell

Servpro and Cliff have done multiple projects for me personally and for my business. His team is always thorough and professional and goes above and beyond to make sure everything is done correctly and to our satisfaction. I highly recommend Servpro and Cliff for all your needs!

John Dabbs

Amazing results and service! Cliff is always professional and reliable! Thanks for the many jobs you have done for me and my family!

Debbie Dabbs

Highly recommend for their wonderful assistance & direction in such a stressful situation!!

Tina Marsh

About Us

SERVPRO of Rockingham County

A Family-Run, Legacy-Driven Restoration Company Serving Rockingham County for Over 15 Years

For more than 15 years, SERVPRO of Rockingham County has been a trusted name in cleanup, restoration, and reconstruction—serving our neighbors with professionalism, compassion, and care. We are proud to be a locally owned, family-run legacy business, built on integrity, accountability, and a deep commitment to helping people through life’s most difficult moments.

Specializing in water damage restoration, fire and smoke cleanup, mold remediation, storm damage, and full reconstruction, we provide end-to-end solutions for both residential and commercial properties. From a small leak to a large-scale disaster, our team is equipped to restore not only your property, but your peace of mind.

At the heart of our company is Cliff Lester, Owner and Operator, whose leadership is grounded in service, transparency, and doing what’s right—every time. Alongside his wife, Jodi, Cliff has built SERVPRO of Rockingham County with a strong family foundation, one that now proudly includes the next generation. With the addition of their son and Cliff’s brother, Chris joining the leadership team, our business continues to grow as a true legacy—one rooted in family values and long-term commitment to the community we call home.

Our technicians are IICRC-certified and trained in industry-leading restoration techniques, using advanced equipment to handle mitigation, cleaning, and reconstruction with precision and care. We manage the entire process—from emergency response through final rebuild—and work directly with insurance providers to simplify the claims experience.

Available 24/7, SERVPRO of Rockingham County is here when it matters most—helping make it Like it never even happened®.

Clifford W. Lester III, Jodi P. Lester
Clifford W. Lester III, Jodi P. Lester
Owners of SERVPRO of Rockingham County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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