Water Damage Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Pender / West Onslow Counties helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Pender / West Onslow Counties is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Tommy was fantastic! He was a wealth of knowledge and addressed all my questions. He’ll be the first one I reach out to when I need a microbial growth person moving forward!
Tristan and James Brown were great ! We could not ask for any better duo: THOROUGH KNOWLEDGEABLE RESPECTFUL and extremely PERSONABLE . We highly recommend SERVPRO of New Hanover!
Great experience with Tommy at Servepro! He was great communicating and explaining everything. He came out took a look at the space, gave his recommendations and was really helpful. I'll definitely save his number for the future. Highly recommend.
Tommy, Dillon, and Nick did a great job on my water mitigation. They clearly told me what was going to happen and worked fast. Hopefully I don’t have to call them again but if I do I will only use ServPro!!
I appreciate Tommy’s prompt snd professional service. He thoroughly explained the issues and solutions in order to quickly resolve the situation.
I want to take a moment to recognize the outstanding team from Servpro that recently helped my family after we experienced water damage caused by a failed safety valve in our AC drain pan. After contacting my insurance company, I was advised to call a mitigation company. Within two hours of placing that call, the Servpro team was at my home and ready to get to work. Tommy, Justin, Dillon, and Nick, thank you for your professionalism, attention to detail, and the reassurance you provided during a very stressful situation. Even while delivering difficult news about the extent of the damage, your team remained positive, informative, and solution-oriented. What impressed me the most was how respectful and accommodating everyone was while my entire family (3kids) was at home and both my wife and I were working remotely throughout the process. Your timely response, hard work, and commitment to taking care of your customers did not go unnoticed. Thank you for helping my family navigate an unfortunate situation with professionalism and compassion. Outstanding service from an outstanding team. Highly recommended.
Dillon and Nick helped my grandparents tremendously with the flooring and wall removal in their bathroom.
These guys are the work horses of Mitigation! From your time of need, they are always here for you. I was put into contact with Tommy, and it is such a pleasure to work him. When I thought of my worst day of being a homeowner. He was able to walk me through step by step and answer all of my questions and concerns, never making me feel like they were redundant or small. My concerns were his concerns. They were proactive just as much as I was wanting to care of the issue at hand right away, he had Tristan and Justin the next day at work and making sure that the damage was contained and controlled. Ensuring the highest care of the house at all times. Tristan and Justin were phenomenal in making sure that they walk me through each step they were going to complete and what to expect on the next steps along the way. They did not stop when they wanted to. They only stopped when the job was completed correctly with the upmost care. I applaud these guys and blessed that I was able to get with them to take care of me. If you on here searching where to go or who to call next, it ends here! I highly encourage everyone to call them and ask for Tommy, Tristan and Justin. I know for a fact that they are all amazing, I had the pleasure of working with these fine gentleman.
Called Servpro and got immediate response for possible mold issues in a closet in our home. Wesley Haynes was quick to respond and explain the situation in an understandable, and pro active way. We were very pleased with the service, and details to correct this problem, and highly recommend this company for your needs.
