
Professional Odor Removal Services
- The #1 Choice in Cleanup and Restoration
- 24/7 Emergency Odor Removal Service
- Providing Residential and Commercial Odor Removal Near You
- Proprietary Cleaning Solutions, Techniques, and Equipment
Here to Help® 24/7
Need Odor Removal?
A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary.
When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall.
We can help with odors from:
- Mold
- Fire
- Cigarette and cigar smoke
- Marijuana
- Pets
- Pests and Rodents
The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh.
Relevant Services:
SERVPRO’s 4-Step Odor Removal Process
Remove the Odor Source
Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.
Clean Residues From Surfaces
After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.
Recreate the Conditions That Caused Odor Penetration
We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.
Seal Surfaces Exposed To Unpleasant Odors
Severe situations may require sealing if odor removal would be insufficient.


Commercial Odor Removal Services
Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.
Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.
What our
customers are saying
Jamel and Tyler will prompt, mannerly, Explained everything. Did a wonderful job. Save me from embarrassment as my doctors coming tomorrow.
Servpro of Mint Hill responded so quickly and efficiently. They took an extremely stressful and upsetting situation and made it so much easier. The staff were all exceptional.Bri and Jamie Always took time out of their busy days to explain things professionally and always managed our expectations. Again, all of the staff, even if their names are not mentioned were so courteous and provided some of the best customer service I can remember receiving…do not hesitate to bring this team into your home
ServPro did a great job. I thought I had a small problem, which was much bigger than expected. They communicated well with me, with insurance, and guided me without being pushy every step of the way. Terrence was clear and concise when explaining the process and how to move from mitigation to repair. I highly recommend!
Tyler & Jamel came through to help treat water damage in my home after a week of awful storms. Even with how busy they had to be, they were courteous and absolutely professional.
Very courteous and professional! Also they were informative the whole way through
Jamel and Tyler were great to work with. They showed up when they were supposed to and got everything done in a timely manner. Talked me through everything they did and why. Great experience.
It’s the end of business on Friday when people are usually clocking out for the day and the weekend, but I was blessed that Jamel instead of going home decided that he would come to my house to assist with my water problem. Who does that but a person who truly is in the business of helping their customers at a time that is so stressful for them. Jamel was professional, attentive, reassuring and took full control of my issue. He relieved my concerns about what’s next and I am thankful that I decided to use the services of Servpro NE Charlotte.
Jamel and Ty were excellent
Outstanding service and attention to detail by Ty and Jamel. They were punctual, communicative, responsive and comprehensive! Thank you!
