SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of North Rowan County / Salisbury
Our Google Reviews
(704) 925-1019
4.9
(39 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Grant and his team were very timely and efficient. They cleaned everything thoroughly. In a house with 3 children and two dogs his team acted with professionalism flawlessly! Grant I elite in his work ethic and professionalism and so is his team

DJ Dunn

We needed a very specific service and did not know where to turn when someone recommended we reach out to ServPro - so let me be as direct as possible so that anyone else in this situation will hopefully find this review. This was a suicide cleanup. Every person with which I interacted from ServPro - Ally, Savannah and Aaron on the administrative side; and Alfredo, Grant and Andrae on site, were exceptional. They were immediate, kind and compassionate, and professional. Grant and Andrae were very conscientious and respectful, and did a wonderful job. Thank you all for what you do, and for helping us in a very stressful situation.

Jon Palmer

Quick response. Grant and Jorge were great! They took great care to not do any damage and it's clear they take pride in their work.

Jason Warden

I made an emergency call around 9 pm to Servepro for water dripping from dining room ceiling. They were there within the hour and immediately went to work setting up the dryers and humidifiers. A couple of days later they then removed the damaged ceiling and floor in the upstairs bathroom and continued with the drying process. Within the week all mitigation was completed, ready for restoration. Considering the circumstances, it was a great customer service experience.

Michael Cobb

On Friday the 19th of September we were hit with an emergency due to a ruptured water line in our home. We were out of the house when it ruptured and luckily we weren't gone too long and were able to stop the flow of water before it caused even more damage. My first call upon discovering the ponding water in our great room was to Servpro. They walked me through getting a claim started with our insurance company while the crew assigned to our disaster was gearing up to arrive. Upon arrival Grant and Jorge were upbeat, they explained what was going to happen and the next steps. We had a conference call with our insurance adjuster and once it was cleared by him to proceed these two went to work drying out the room and tearing out our existing floor. They were here well into Friday night before they left. Watching them and interacting with them was a great experience. They were very knowledgeable and technically savvy. What followed the next day was the arrival of Alfredo who monitored moisture levels and continued the great communication throughout the weekend and Monday. As specific areas began getting to the proper dryness, fans and dehumidifiers were removed, small tear outs began and cabinet removals took place. These three gentlemen were as professional and courteous as we could have ever hoped for. They were great at their work, very respectful, and diligent. We would have them in our home again anytime. If you ever have to deal with a disaster in your home that you immediately know is more than you can handle on your own don't hesitate to bring Grant, Alfredo, and Jorge along with the Servpro know-how and their highly advanced approach to solving your problem into your home. Our journey isn't over yet, but it's been made a lot easier to deal with because of these gentlemen and Servpro.

Jim Praechtl

Great service!!

Susan Penninger

Alfredo and Grant did a great job dealing with our recent water leak. Very professional, on time with attention to detail. Nice work!!

Steven Colwell

A great big Thank You to our ServPro technician, Alfredo. Alfredo came to the house and, conducted a thorough investigation of the water damage. He then explained his plan for remediation. When we asked questions, Alfredo was clear and concise. Alfredo explained what he was doing every step of the way! I appreciate his thoroughness.

Debbie C

ServePro has AMAZING TECHNICIANS. Not only are they professional, but they are also polite, patient, and kind. Alfredo, the main tech working on our home, became part of the team. He worked with us and our needs. He made personal recommendations, went above and beyond to accommodate our budget, and made sure we were in the loop. He was extremely responsive to our texts and calls, he worked with our schedule, and he was always on time, and also willing to come back if we needed something extra done. Working with him was absolutely seamless and delightful. This person is who you want in your home when an emergency is happening. I cannot express enough how amazing it was to have him taking care of our home. Alfredo, we owe you cookies!

Sachi Watsen

About Us

SERVPRO of North Rowan County/Salisbury is a trusted name in restoration and cleaning services, proudly serving the local community with professionalism and expertise. Locally owned and operated by Britt and Stacy Holcomb, we are committed to providing high-quality restoration services to help homes and businesses recover after disasters.

As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. We understand that emergencies can happen anytime, which is why we offer 24/7 emergency response to mitigate damage and restore properties efficiently.

With state-of-the-art equipment, highly trained technicians, and a customer-first approach, SERVPRO of North Rowan County/Salisbury is ready to handle any size disaster. Whether responding to residential water damage or a large-scale commercial loss, we are dedicated to making damage "Like it never even happened."

Britt & Stacy Holcomb
Britt & Stacy Holcomb
Owners of SERVPRO of North Rowan County / Salisbury

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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