Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North Durham
Our Google Reviews
(919) 467-0880
4.7
(23 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup and Backup Restoration in North Durham

A sewage backup is a health hazard the moment it happens. Contaminated water carries bacteria and pathogens that spread quickly through your home or business. SERVPRO of North Durham responds 24/7 to contain the damage, extract contaminated water, and restore your property safely for residents and businesses across North Durham, Duke Forest, and the surrounding Triangle area.

What Our Sewage Remediation Process Covers

Our IICRC-certified technicians assess the full scope of damage before any work begins. From there, we handle containment, extraction of contaminated water, antimicrobial treatment, structural drying, safe disposal of affected materials, and complete odor removal. We respond to backed-up toilets, burst pipes, clogged sewer lines, and septic system failures using industry-approved disinfectants and commercial-grade equipment.

Why Professional Sewage Cleanup Matters in Durham

Raw sewage cannot be managed with standard cleaning products. Without proper extraction and sanitization, Category 3 contamination compromises your air quality, damages building materials, and creates conditions for long-term mold growth. SERVPRO of North Durham uses proven protocols to make sure nothing gets missed.

Insurance Coordination for Sewage Damage in North Durham

We work directly with your insurance provider to document the damage and keep the claims process moving. Our team handles the paperwork so you can focus on getting back to normal.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO of North Durham is the indispensable partner you want on your team. Dependable, knowledgeable, and will help with more than you think. They are there with you, standing in the moment of whatever comes your way. Nelson will never leave you hanging, will get the work done, and will never take advantage of the situation. You couldn't ask for a better guy leading a better team! We have worked dozens of projects together now and he is on my speed dial.

C Russell

Very professional and mannerly group of people. Frankie is without a doubt one of the hardest working, well mannered and kind young men I've met in a very long time. Keep that kid!

Sharon Fisher

They came out first thing Monday morning after my basement flooded on Sunday night during the heavy raiin inJuly. They removed carpet, cut out the sheetrock and used huge fans to dry everything. Michael and Jose were in charge of the restoration. They and their team did an excellent job and were great to work with. They repaired sheetrock, painted everything and installed a new floor. They were very responsive to any concerns I had. I am very pleased.

Karen Stewart

I had a wonderful experience with serv pro..all of the supervisors were helpful and available. The workers for contents and demolition were kind hard working people who were all sensitive to the loss I was experiencing. My overall experience was wonderful

Robin Strawbridge

Servpro was fast, efficient and communicated amazingly during our unfortunate incident.

Tim Kennedy

My wife is deaf and the crew in which Ken, Caleb are in treated her with respect trying there best to communicate which is admirable. They explained I interpreted everything. Did a great job. Oh the fans did not bother her at all.

Carlos A. Motta

I highly recommend Servpro. We had extensive damage to our home when a tree crashed through the roof during a windstorm.Their debris removal team did an excellent job led by Ken. I have the highest praise for the contents team led by Patricia Valenzuela. She was an excellent communicator, friendly, knowledgeable, and went above and beyond to organize, answer questions, and get the job done efficiently. The team of women she led worked well as a team. Patricia kept me informed as to their arrival every day and She frequently checked with me when needed about various items and did a thorough inventory. She worked with me to locate some valuable items to ensure reimbursement. She was great with our dog as well. We were grateful to have her and her team during a very difficult time.

Libbie Hall

From the start they provided great communication. Everyone I was exposed to were courteous and task orientated. They could not represent their company any better. I definitely highly recommend from this recent experience!

Denny Rohde

SERVPRO was prompt, thorough, professional, and great in every way! Which is always nice when something unexpected happens in your house.

Jennifer Bolognesi

About Us

About SERVPRO of North Durham

When disaster strikes your home or business, you need a restoration team you can count on. SERVPRO of North Durham is your trusted local provider for fire and water damage restoration, mold remediation, storm cleanup, and more. We know how overwhelming property damage can be, and our team is ready to help you recover quickly and efficiently, 24/7.

Fire, Water, and Mold Cleanup Services in North Durham

We offer a full range of residential and commercial restoration services across the North Durham area. Whether you’re dealing with smoke damage from a kitchen fire, a flooded basement, sewage backup, or mold growth behind the walls, our IICRC-certified professionals are equipped with the training, tools, and techniques to handle it all.

Why Choose SERVPRO of North Durham?

  • 24/7 emergency response
  • Highly trained restoration specialists
  • Advanced drying and cleaning equipment
  • Locally owned, nationally backed
  • Insurance claims support

At SERVPRO of North Durham, we take pride in helping our community recover from the unexpected. We’re committed to making your property damage “Like it never even happened.”

Need help now? Call for immediate assistance with water, fire, or mold damage restoration in North Durham.

Justin & Brandon Bisig, Carl S. Perazzola, Manuel T. Corral, Darryn Barber, OSS Orangewood Private Equity Group
Justin & Brandon Bisig, Carl S. Perazzola, Manuel T. Corral, Darryn Barber, OSS Orangewood Private Equity Group
Owners of SERVPRO of North Durham

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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