Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lexington / Thomasville
Our Google Reviews
(336) 224-2565
4.7
(85 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Lexington / Thomasville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Travis and Dave did great

Monica Jamison

David Rivera and his crew were very professional and friendly. Great work.

Pamela

Outstanding customer service. Came in to office flooded called l them and they showed up right away. Very professional. Explained what was needed, what they were doing. . Thank you for doing a great job . Highly recommend

Lisa Wagaman

They done great. My manger called them this morning and they came out the same day. And done amazing very nice and professional as well.

Haley Alexander

Isaac and his crew were very professional and quick.

Amanda Swink

This is a mid process review Kelo and Desmond have been fantastic. This has been less stressful than I could even asked for. Communication and expectations have been astounding.

Michael K

Isaac has been great throughout the whole process. Super courteous and he genuinely strives for great customer service A+

Kyle Pressley

Isaac and his crew came through in an emergent situation with a water leak on a Friday night with professionalism and poise. Very thankful for their rapid response.

Katie Walker

As I rely heavily on reviews from those who have had personal experience with a company or place, I always try to add my own reviews, whether they be excellent, horrible, or in between. I am very pleased with the extraordinary service I received from SERVPRO after an incident at our home. The experience involved cleanup, moving my large in-home office to a makeshift office, moving the contents of that space into a pod for major repairs, and then putting it all back together again. I am pleasantly surprised by Servpro's consistently good attitude, care, kindness, timeliness, good communication, and workmanship from start to finish. It has been a very long time since I have dealt with a company with this kind of integrity. I really wanted my own contractor to do my repairs, but he was booked until the end of the year. He had only good things to say about Servpro based on his own experience. I want to give a big shout-out to Darryl and his cleanup and moving crew. Thanks to Ashley, who had a keen eye, identified the necessary repairs, and coordinated everything with our insurance company. A HUGE thanks to Nathan, our project manager, who showed up, orchestrated all the work in succinct order, coordinated all the fine details with the workers, and, most importantly, communicated exceedingly well with me throughout the project, including following up the day after all was complete to be sure nothing had been left undone.

Sherry Hanes

About Us

SERVPRO of Lexington/Thomasville is a trusted leader in the restoration industry, providing high-quality cleanup and recovery services to homes and businesses throughout the area. Locally owned and operated by Britt and Stacy Holcomb, along with Brian and Tanya Carlson, our team brings 40 years of combined industry expertise to every project.

As part of Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. We know that disasters can happen at any time, which is why we offer 24/7 emergency response to help minimize damage and restore properties as quickly as possible.

Equipped with advanced restoration technology and a skilled team of professionals, SERVPRO of Lexington/Thomasville is prepared to handle any size disaster. Whether it’s a small residential water loss or a large-scale commercial restoration, we’re dedicated to making the damage "Like it never even happened."

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Britt & Stacy Holcomb, Brian & Tanya Carlson

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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