Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Kernersville
Our Google Reviews
(336) 748-0250
5.0
(45 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Kernersville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Brandon and Brandon did a fantastic job! Strongly recommend!

Dawn Lauten

I’ve been very pleased with the services provided by ServPro. From the onset, they explained exactly what would take place and the time it would take to complete the process. Each staff person was extremely professional, and friendly. The sub-contractor was also timely and professional. I would definitely recommend ServPro to others needing their services. Hopefully I won’t need them again, but if I do, they’ll be the first ones I’ll call!

Gloria Feimster

Very attentive, appreciative of your business

Bob Sexton

Very responsive. Clear and effective communication. Does excellent work. Pleased with progress/results so far. I would recommend family and/or friend.

Harris Smith

I chose the team at Servpro to cleanup and mitigate water damage due to a water leak on the second floor of my house. Angela has been very good at coordinating and communicating with me, while Brandon, Ben, Kaden, and others, have done a great job to ensure there would be no water or humidity left anywhere, even in hidden places. Job well done! 👍

Robert Rheault

Our dishwasher leaked into our flooring and island cabinet. Jason was great, he made a quick response and was very thorough. He was really just a helpful and friendly associate, he came out multiple times to check in and make sure our progress was on point to dry out the kitchen as needed.

Heather S

Jason is a pro… He brings a lot of confidence and knowledge to a project which is relieving to the homeowner going through a loss

John Rosato

We have had such a positive experience with Brandon and Angela at Servpro! We had some water damage at the house and they were able to come out the next day and get things started. Brandon and the other tech that came with him (I’m so sorry I cannot remember his name 😭) were so great! They got everything set up to start drying very quick and efficiently, cleaned up after themselves very well. They were very personable and so nice and very professional! They communicated every step of the way and were able to work with our schedule for the days needed to come back for monitoring and Brandon was very thorough when doing the monitoring and quick to make any needed adjustments to ensure the job was done properly. Angela is an absolute sweetheart she was so positive, supportive, and sincere while talking with her about the insurance claim and scheduling. They all made this unfortunate circumstance very stress free and easy for us. Highly recommend!

Miranda Floyd

When life throws you an unexpected tragedy, and you need a professional who knows how to provide that humane touch, I recommend ServPro, under the leadership of Jalen and Caden their team provides professional service and knows how to handle your personal property with respect. Thank you! Jenice

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About Us

Since 1998, SERVPRO of Kernersville has been a trusted restoration and cleaning service provider in the local community. Locally owned and operated by Britt and Stacy Holcomb, SERVPRO Team Holcomb is committed to helping homeowners and businesses recover from unexpected disasters with speed and professionalism.

We specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. Understanding that emergencies can happen at any time, we provide 24/7 emergency response to ensure fast and reliable service.

With advanced restoration technology, highly trained professionals, and a dedication to customer satisfaction, SERVPRO of Kernersville is ready to handle any job—big or small. Our goal is to restore properties quickly and efficiently, making damage "Like it never even happened."

Britt & Stacy Holcomb
Britt & Stacy Holcomb
Owners of SERVPRO of Kernersville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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