Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Johnston County North
Our Google Reviews
(919) 585-1787
5.0
(89 reviews)

Service Areas

Clayton, NC | Selma, NC | Powhatan, NC | Archer Lodge, NC | Smithfield, NC | Kenly, NC | Zebulon, NC

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup in Smithfield, Selma, Kenly & Pine Level, NC

A sewage backup is more than just an inconvenience—it poses serious health risks and can cause lasting damage if not handled quickly. In Smithfield, Selma, Kenly, Pine Level, and surrounding Johnston County, North Carolina, heavy rains, high groundwater, and aging sewer lines can increase the risk of sewage problems in both homes and businesses. That’s why our local team provides trusted sewage cleanup, emergency water removal, basement sewage cleanup, and commercial restoration services around the clock. We are available 24/7, and our trained technicians use advanced equipment to safely extract contaminated water, sanitize affected areas, and restore your property with care. We also work directly with insurance providers to help ease the recovery process.

Safe & Reliable Sewage Damage Services

Sewage damage requires immediate professional attention to protect your property and your health. Our technicians follow strict safety protocols to remove hazardous waste, clean and disinfect, and ensure your space is fully restored.

Our Sewage Cleanup Services Include:

  • Emergency Sewage Extraction – Fast response to remove contaminated water.
  • Basement Sewage Cleanup – Specialized drying and sanitation for lower-level flooding.
  • Commercial Sewage Damage Repair – Tailored restoration for offices, warehouses, and businesses.
  • Complete Sanitization – Advanced cleaning to protect against bacteria and mold.
  • Odor Removal – Eliminating unpleasant smells to restore a safe, comfortable environment.

Whether it’s a small backup or a major flood, you can rely on our local team in Johnston County, NC to respond quickly and restore your property safely. 

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

The servpro crew of Donna, Ashley, Blanca. Alex. And Brandon was very profenssitonal thank you so much. I will use them again.

Liz Kittrell

This company is a 10/10. Justin went above and beyond in the beginning and helped all the way through. My insurance approval process was hard in the beginning but Justin never gave up he worked hard to get this approved for us. When it came time for the project to start Teagan was the on site contractor and he did an amazing job. If we had any questions about anything he would answer right away and help us understand. We truly can not Thank Justin and Teagan for their amazon help through this process. Justin and Teagan went above and beyond with helping us and getting us through this project. They truly made this process less stressful. I will use this company again.

Amber Boswell

We had significant water damage and the mitigation provided by the Servpro team led by Teagan as well as his team members Garry and Jo was excellent, prompt and very professional.

Horst Mueller

The team of Teagan, Daryl, Joe, & Gary was very professional, helpful, customer friendly a sympathetic to the needs. This was a process that had been going on for about 3 weeks but when your team got involved we started get some traction. Greet team and very knowledgeable of what they’re doing. Thanks to this great Team or should I give them a new name (The Dream Team)!! They deserve a Twenty star rating!!

Harry Jones

I experienced water damage in two upstairs bedrooms, and Nick conducted the inspection. He was extremely professional, friendly, and knowledgeable. He clearly explained the process and outlined the next steps. I would definitely use this location again.

Shuntavia Woods

Servpro has helped make a difficult situation so much easier and manageable! They send out an entire crew to help that’s friendly and efficient.The case managers are knowledgeable and walk you through each step of mitigation to getting back into your home.

Milly

Teagan, Paul and Daryl came out quickly to assess water damage from an overflowing sink. Water had spread to several adjacent areas. Teagan was so helpful and thorough in walking us through the process for remediation. Paul and Daryl arrived quickly with the needed drying equipment and set it up with minimal disruption. Everyone on the team was efficient, polite and reassuring. It made a difficult experience much easier to manage.

Linda Riski-Lindorff

I have been very happy with the cleanup from my water overflow so far. Nick and Daryl have been very polite and explained the process to me very well. 😊

Tania Holland

Nick was incredibly warm and helpful in explaining an issue in one of the rooms of my home. He also gave fantastic recommendations to save us both time and money -- highly recommend his services!

Byron Scurlark

About Us

Welcome to SERVPRO of Johnston County North, your locally owned franchise dedicated to providing exceptional cleanup and restoration services for residential and commercial properties throughout the greater Clayton, NC area. We understand the stress and disruption that water, fire, mold, and storm damage can cause, which is why our mission is to restore your property quickly and efficiently, making it "Like it never even happened."

Our team of experts specializes in a comprehensive range of services, including water and fire damage restoration, mold and mildew removal, and storm damage restoration. No matter the size or complexity of the damage, from small residential homes to large commercial buildings, we have the knowledge and experience to handle it all.

At SERVPRO of Johnston County North, we prioritize the training and development of our staff to ensure they possess the highest level of expertise. Our technicians undergo rigorous training at our facility, alongside regular industry certification from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC).

If you require our services, don't hesitate to reach out to us today. Our team is available 24/7 to respond to emergencies and provide prompt, reliable restoration services. You can trust our SERVPRO of Johnston County North team to restore your Clayton, NC, property to its pre-damage condition.

With a rich history dating back to 1967, SERVPRO has established itself as the leading cleaning and restoration brand in the industry. We pride ourselves on delivering high-quality services that meet your needs and exceed your expectations. Experience the SERVPRO difference for yourself and let us restore your property with professionalism and care.

SERVPRO Flag
Kelly G. & Christopher D. Edwards

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test