Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of High Point
Our Google Reviews
(336) 884-0063
4.9
(171 reviews)

Service Areas

High Point, NC | Deep River, NC | Jamestown, NC

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Backups

Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of High Point has specialized training and equipment to clean contaminants like sewage quickly and safely.

What Causes Sewage Backups?

There are a variety of reasons why your sewer can back up.  Some if the most common causes are:

  • Grease buildup
  • Root infiltration
  • Misaligned joints
  • Soil settlement
  • Pipe collapses
  • Items flushed down the drain

Sewage Extraction and Cleanup

Our expert sewage cleanup services follow these proven steps:

  • Removal of contaminated furnishings and any items such as carpet, flooring, sheetrock, as well as, other items that have been exposed to potential contamination.
  • Extract standing sewage water
  • Use of professional-grade air movers, HEPA rated air scrubbers, dehumidifiers to ventilate and dry the affected area.
  • Clean and sanitize the affected area to prevent the spread of microbes that may cause disease or sickness.
A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

very professional made sure to to keep us informed on what they were finding and resolved all of the issues. Very please with the services provided

Jim McManus

Great work at my place of business. Great communication through the whole process.

Brent Frazier

We had a water issue in the ceiling of our lower level. Serve pro came with fans and dehumidifiers and got everything dried up. In conjunction with our insurance company's authorization they removed the ceiling area that was affected and cleaned up the mess made by the water. They were very efficient and courteous and had the job completed in several days.

Paula Carney

This company is 10/10 for service, professionalism, quality, and communication. We had a flood in our home while out of town and required three floors to remodeled. We were able to trust that our home was in good hands, our possessions were handled with care, and our expectations were exceeded. As a mom of three I could rest easy knowing that our home was going to be put back together and better than before. Insurance companies can be a headache but not with this company, they guided us every step of the way. We cannot recommend enough. These guys treated us like family and what more could you ask for.

DM Mcguire

Great Honest Experience. Quotes were timely, and they worked with me as the project was in process. I handled this for my cousin and was updated on progress as I was located out of state.

Jane Bernot

Thank you ServePro for your professionalism and quality work. We had a water heater leak and ServePro (Carlos) responded quickly. Nick and his team completed the clean up and Troy and his team did the renovation. Excellent communication throughout the process and always showed up on time as promised. Marianna and Troy were especially helpful providing information to insurance company. Can’t say enough good things about their teamwork! We were very fortunate to have ServePro professionals make a stressful situation less so! Highly recommend!

Deb Marsh

ServPro came highly recommended to me from a friend who was a previous client. And I also was extremely satisfied with the work they did for my two room restoration from water leak damage. The thing I liked best was their attention to details and the quality of all the different aspects performed in the tear-down and remodeling. The ServPro estimaters and supervisors explained everything in detail, and checked on things to make sure the work was done as promised, and the painters and installers did excellent work, and did it with great care and on time.

Debbie Westbrook

We were very pleased with the service ServPro provided in demolition and restoration of our upstairs after an issue this year with ice dams. They went above and beyond in getting the work done and the supervisors (Troy and Dan) on the job put their own sweat equity into the bathroom restoration to get the job done in a timely manner. They kept us advised of the progress and issues that came about as part of the project. I would recommend their services.

Jill Van Veen

We called Servpro after a water issue showed up after the ice storm. Tony made the whole process way easier. He communicated with insurance, coordinated all the work for painting and restoring. He made sure the painters were sent back after he not being fully satisfied with some of the painting. Highly recommend.

Betsy T. Devarakonda

About Us

It’s incredible to think that SERVPRO of High Point has been serving the local community for 16 years! When my wife and I started this business, we were excited to create something that would truly help people during their toughest times—and it’s been everything we hoped for. Thanks to our dedicated, skilled team, we’ve helped countless individuals and businesses recover from fire, water, mold, and biohazard events.

Over the years, we’ve expanded our services to include duct cleaning, deodorization, content cleaning, carpet and upholstery cleaning, and even added a residential and commercial construction division. We’re also frequently called upon for specialty cleaning services for both commercial and residential properties. Our stellar reputation for customer service is reflected in the number of repeat customers and referrals we receive. We couldn’t be happier with our decision to join this industry and look forward to serving the community for many more years.

Commitment to Our Community

Along with our commitment to serving our clients, we’re also deeply dedicated to supporting our community. In every area where our employees live and work, we strive to create opportunities to make a positive impact through charitable contributions, volunteer work, mentoring, and board memberships. We actively support organizations that focus on economic growth, business advocacy, and nonprofit initiatives.

Trained Employees You Can Trust

When you call SERVPRO of High Point, a trained, uniformed professional will arrive with the right equipment to protect your property and belongings. We’ll address your concerns quickly and professionally to help you get back to normal as soon as possible.

Why SERVPRO?

  • Available 24/7, 365 days a year
  • Fast response to minimize damage and reduce costs
  • Extensive experience and training in mitigating damage for residential and commercial properties
  • Professional equipment and industry-approved techniques
  • Detailed communication throughout the cleanup and restoration process
  • Trusted by more than 600 insurance companies nationwide
Carlos Olvera
Carlos Olvera
Owner of SERVPRO of High Point

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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