Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Greensboro South
Our Google Reviews
(336) 904-6870
4.9
(103 reviews)

Service Areas

Groometown, NC | Sedgefield, NC | Sandy Ridge, NC | Guilford, NC

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Greensboro South we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Everyone from Servpro that worked on out job was professional, kind, and very communicative. I could not have asked for a better experience despite the stress of dealing with water mitigation, and would recommend them to anyone in need of these services.

Erin Austin

We woke up to flooding the day before Thanksgiving! Gavin, Logan and Jack came out and worked past the scheduled time which cut into their Thanksgiving holiday break. I am very thankful they care enough to do everything they could to get us dry! They were very helpful and explained everything in layman’s terms about the process, what needed to be done next and when it would happen. It’s been a difficult day, thanks for caring and not leaving us just because the work day was over.

L Marsh

*Prompt. *Professional service. *Knowledgeable.

Gail Lewis

I cannot say enough positive things about Austin and the ServPro team. Throughout what has been one of the most stressful and overwhelming experiences of my life, Austin has been the one consistent source of support, clarity, and genuine kindness. He is truly the reason this process has been manageable, and I am incredibly grateful for him. From the very first call, Austin came out immediately, assessed the damage, and gave me clear, actionable steps to help stabilize the situation while he coordinated everything with his team and the insurance process. His communication was exceptional — daily updates, clear expectations, and immediate responses any time I had a question. Austin also went above and beyond to try to get my family back into our home sooner than expected. With Thanksgiving approaching, the thought of missing the holiday and those memories in our own home was heartbreaking. His determination to move things forward meant more than he knows. His professionalism is matched by genuine compassion. As a single mom dealing with unexpected hidden water damage and mold, this situation has been overwhelming. Austin never made me feel alone in it. His steady presence and patience made an enormous difference. I am truly thankful for Austin’s hard work, dedication, and care. He brings not only technical expertise but real humanity — and in situations like mine, that matters more than anything. I highly and sincerely recommend Austin and the ServPro team to anyone needing mitigation or restoration work. They are the one part of this entire ordeal that has earned my complete trust. They even carefully removed my sons window decorations with absolute care.

shannon olson

Thanks to Austin of Servpro Greensboro South for answering all my questions very helpful, if your in the area and need any help with mold or contamination call Servpro Greensboro South!

Steve B

We had Austin Bruce come out to check out a potential problem. We could not have had a better meeting than what we had with Austin. Such a professional! He gave us options to fix our issue. Austin thank you again for taking care of us! Ann and Steve Rice Pfafftown, NC

STEVE RICE

This review is for Jeremiah, Gavin, and Logan mitigation technicians at ServPro. This review only pertains to them not to anyone else at ServPro. All three young men were courteous, friendly, polite and professional. They were very concerned with doing the work properly for us, understanding all that we had gone through in the flood in our home which ruined renovations that we had previously had done. Recently after reconstruction and new renovations with a ServPro renovation/reconstruction crew supervised, or rather not supervised, by Brandon (who we do not recommend, with the exception of Cory and his flooring team who did a great job on flooring/carpets), after the flood, due to carelessness by the renovation/construction crew, we had to have another Second mitigation of our vent system due to excessive dust, grime, and even wood pieces in the vents as the renovation/reconstruction crew was careless in their work and did not take care in covering things or covering them consistently. We had thick dust everywhere (beyond what is normal for this type of work). Gavin requested to do the job for us because he had been here before and felt very badly for the experiences we have gone through with the flood and the renovation crew. Gavin and Logan made sure that they did a thorough job and expressed their concern for our well-being after going through all of the different disasters and damages from the renovation crew we have dealt with. Again, the three young men are professional, friendly, and very kind hearted. I would recommend these three young men without reservation.

Julie Puckett

The work crew was incredible! They knew exactly what to do and they completed the job in three days. Thank you Servpro, especially Nate and Brandon, who both exemplified professionalism and understanding of our predicament.

Greg Hyslop

Austin Bruce came out today and was very professional and transparent with me. Will likely use this company in the future.

Robin Hauser

About Us

SERVPRO of Greensboro South understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Greensboro South specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Greensboro South can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Greensboro South.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

William Wesley Tyson Jr.
William Wesley Tyson Jr.
Owner of SERVPRO of Greensboro South

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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