Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Franklin, Vance & Granville Counties
Our Google Reviews
(252) 433-0005
4.7
(83 reviews)

Service Areas

Henderson, NC | Youngsville, NC | Louisburg, NC | Creedmoor, NC | Oxford, NC | Franklinton, NC | Dabney, NC | Stem, NC | Bunn, NC

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Franklin, Vance & Granville Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Servpro did a great job in the water removal of my hot water heater busting. I would recommend them to any of my friends and family members.

Julie Hobgood

Servpro did an excellent job with repairing my floors, painting and installing Insulation under my home. Their work looks outstanding and was done in a reasonable time frame. Their staff were very helpful throughout the process and communicated very well. Thank you all for everything!

Lateka Richardson

The quality of work was fantastic. The crew worked together and the communication was what I loved the most. I'm so glad that I had Servpro on my side. Thank you all for all you do.. đź©·

Denise Robinson

ServPro quickly responded to our needs with immediate cleanup from a broken water pipe in our house that occurred while we were on vacation. They demonstrated their care for our family being prompt, thorough, professional, kind, courteous, respectful, and very intentional to take care of our needs. We are very happy with their team and staff at the office and at our home. They clearly communicated each step of the process and work to make sure we were satisfied with the cleanup. We recommend Servpro for their needs! Thank you Servpro for caring for us so well.

Joy Cox

Service crew went over and beyond to take care of my water leak under my house. The office staff was professional and consistent.

Christina Pettiford

Everyone that helped us at Servpro was awesome. I highly recommend them!!!!

Vanessa Tuck

Our Mom had an ice maker that leaked for quite awhile before we realized it. Servpro came in and got everything dried out. They got rid of mold and removed everything from kitchen and contacted company to remove asbestos. After the removal of asbestos, they put everything back where it was and replaced flooring. During this whole process, everyone at Servpro was extremely nice and very accommodating to my 90 year old mother. Can’t thank them enough. Would highly recommend them.

Angela Parrott

I was very impressed with all stages of the work. Steve and Nicole Conley were knowledgeable, kind and professional. We had an untimely death in the family which delayed our ability to cope with processing the work, i.e.selection of materials. Kudos to Steve for his support and understanding. The finished work top notched. Beautiful!

shirley d richardson

This company did a.super job. They had several issues to deal with. They performed all well. I'm so thankful for their help.

Kay Nethery

About Us

Our Story

Welcome! We are Bo and Sylvia Iboaya, new owners of SERVPRO of Franklin, Vance & Granville Counties. We are proud to join the community and look forward to serving the citizens and businesses around us! We were college sweethearts and are now proud parents of 5-and-a-half wonderful kids. Our oldest daughter, age 23, is an NC State University School of BioMedical Engineering graduate. Our youngest are a set of 8-year-old fraternal twins who love math and science. The newest baby in the family is a year old, 60-pound Great Pyrenees the kids call “Little T."

SERVPRO of Franklin, Vance & Granville Counties has been a strong pillar in the community for 24 years, serving Henderson, Manson, Norlina, Oxford, Creedmoor, Butner, Franklinton, Louisburg, Youngsville, and the surrounding communities!

We understand the devastation and frustration that can come with fire or water damage and the interruption it can bring to your home, family, and business. Getting you back on your feet and making your disaster "Like it never even happened." is exactly our plan!

Our Staff

We pride ourselves on the dedication and service that our team provides. We care about providing excellent service, and we want your family and business to feel respected and treated fairly. As an IICRC Certified Firm, we make sure that our staff and team leaders and trained and ready to provide the best care possible. SERVPRO is a nationwide system, so no damage is too large or too small for our team!

Our Services

SERVPRO of Franklin, Vance & Granville Counties is proud to offer a wide array of services. These services include, but are not limited to: commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing, general cleaning and full reconstruction services from the ground up!

SERVPRO is proud of our partnerships with many large insurance companies and participates by invitation in structured vendor programs and contracts.

If you have a service need in your home or business, please call our office today at 252-433-0005.

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Itua & Sylvia Iboaya

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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