Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
The crew is great and very professional. They did a great job informing me on the process. And they were on time and cleaned up everything
Dylan and his team were amazing! He was prompt and was able to answer all of my questions during a very stressful time and transition in my life! His communication, and interest in Complete satisfaction From the client during crisis moments is exceptional and it was certainly a lot of pressure off of my back dealing with Damages and things of that nature…. Thank you for all you do!
I had a water leak at my house and the damage was quite extensive. ServPro came to my house within two hours of notification at 7 pm and got to work right away. Seth, Richie, Dante, and Shelby are responsible, thorough, and responsive. They began the drying process immediately when they arrived at my house and stayed till midnight. After that, they came back daily to make sure the drying process was progressing properly. I enjoyed working with them. The lead Seth knew what he was doing and it was a great relief to have someone like him taking charge of the project. I would also like to commend the reconstruction manager Noah for staying in touch, coordinating with my insurance, and informative about the entire remediation, reconstruction, and insurance process. Noah and the remediation team work seamlessly as a team
I am thoroughly happy with the professionalism and service With Servpro East Mecklenburg Matthews I had major water damage from bathroom They came in took control and handle everything from drying to all repairs Logan Segar and his team of craftsman did an awesome job I rate them as 10 stars
Honestly, I don’t even know where to begin. When I was told that a different SERVPRO team would be taking over, I did not have very high expectations because I had already been through so much with a local SERVPRO. I will admit that I was a little rude at first because of everything I had experienced. But then I walked into my home and saw Maykol, who welcomed me into my own house with a big smile. We talked for a little while, and the first thing he said to me was, “I am so sorry for what you are going through.” Those words may sound simple, but they meant so much to me because he was the only person who had said that to me after almost three months of being out of my home because of a fire. Then I met Dylan, who also welcomed me with a smile — honestly, one of the most beautiful smiles I have ever seen. He introduced himself in such a kind and professional way. I explained to him the bad experiences I had been through, and he told me that he had come all the way from Charlotte to Charleston just to make sure my home was ready for repairs. Dylan took the time to walk through every room with me and explain every step in such detail, almost like a patient teacher explaining something to a child. He answered every single question I had with so much patience and care. After almost three months dealing with the previous SERVPRO team, where no one even took the time to come to my home and introduce themselves and everything was handled only by email, this was completely different. I truly felt bad for judging the whole company because there are exceptional people like Dylan, Maykol, Stefani, Made, John, and Carlos. They were truly angels sent from heaven. Everyone should learn from Dylan. His charisma, professionalism, kindness, and patience were unbelievable. Later, Dylan told me that he is a Contents and Fire Manager, and honestly, that made me sad because I would have loved for Dylan and his team to have been in charge of my entire loss from the beginning. I am so grateful to God and to SERVPRO for having people like Dylan and his team. I pray that God blesses them always. Dylan gave me his contact card, and I will definitely be speaking very highly of him to my adjuster and to my friends. But I will be very specific: I want Dylan and his team in charge. They accomplished in two days what others could have taken weeks to do. Their level of detail during the cleaning was incredible. They cleaned areas that most people would not even notice, such as window frames and behind the kitchen drawers. They did everything with so much care, love, and professionalism. God bless them. Even after the previous company had supposedly “cleaned” — if that can even be called cleaning — Dylan’s team came in and showed what real cleaning and professionalism look like. I also want to say that I am deeply sorry for what is happening in their country right now after the terrible earthquake disaster. It must be so difficult to come to work and still carry such beautiful smiles while feeling broken inside because your country and your people are suffering due to a catastrophe and poor government. I pray that God blesses that nation and blesses them as well. They are destined for great things. I hope this review expresses even a small part of how grateful I am to have met them, even though words will never be enough. Dylan and Maykol are two of the kindest people with the most beautiful smiles I have ever met. Thank God for placing them in my path. I would give this team 10 stars out of 5. As for the previous team, I would not even bother looking them up.
I had the opportunity to work with the excellent team made up of : Stephany , Dylan , Diego and Maykol due to their professionalism , great treatment and commitment . I would like to highlight such a pleasant experience with which I learned that when work is entrusted to a disciplined , efficient, hardworker,welcoming and respectful team , the good results speak by themselves and reflect the quality of service they provide to customers which served me as an example and admiration .
AWESOME JOB! Jamie, Jack And Bri did outstanding. I do appreciate their quick response with them showing up to my home the day of my flood. I appreciate them putting the time in over the weekends. That really means a lot. Email communication was very good everyday of work, it was very organized and presented well to me and the adjuster handing my claim. I did an inspection of the demolition process and I’m impressed at the level of detail and hard work they put in. I’m going to have Servpro start my reconstruction process. 5 of 5 stars!
Water leak in crawl space. Crew showed up immediately and as soon as plumber fixed the broken pipe SerPro had dehumidifier in place and was constantly checking progress in less than a week had moisture at proper level and did not try to bilk the insurance company for extra money.
Davin and Darius were the most amazing help I just wanted to say how much your professionalism and hard work meant during a stressful time. You showed up quickly, explained everything clearly, and treated our home with care and respect. The attention to detail, constant communication, and dedication to getting everything restored properly did not go unnoticed. Thank you for making a difficult situation so much easier to handle. Highly recommend this team to anyone needing water restoration services.
